An exciting opportunity has arisen for a Service Manager / Aftersales Manager to join a well-established car dealership, providing vehicle sales, servicing, repairs and parts support to customers across the region.
As a Service Manager / Aftersales Manager, you will lead the Service Department, develop your team, improve operational performance and profitability, and deliver excellent customer service.
This full-time role offers basic salary of £40,000, OTE £60,000 plus bonus and benefits.
You will be responsible for:
- Managing the day-to-day operations of the Service Department across different brands.
- Leading, motivating and developing Service Advisors, Vehicle Technicians and support staff.
- Maximising workshop productivity, efficiency and profitability while monitoring KPIs and departmental performance.
- Maintaining high standards of customer service, retention and compliance with manufacturer standards, company policies and industry regulations.
- Improving processes, supporting the development of the franchise, building strong relationships and performing any other duties as required.
What we are looking for:
- Previously worked as a Service Manager, Aftersales Manager, Service Operations Manager or in a similar role.
- Understanding of dealership service operations and workshop management.
- Proven ability to drive departmental performance, growth and profitability.
- Commercial awareness and the ability to monitor and improve KPIs.
- Full UK driving licence.
What's on offer:
- Competitive salary
- Company car
- Life insurance
- Employee discounts
- Cycle-to-work scheme
- Enhanced maternity and paternity pay
- Free access to an in-house life coach
- Salary sacrifice workplace pension scheme
- Additional annual leave based on length of service
- Opportunity to support the development of a new automotive franchise
#J-18808-Ljbffr
Service Manager - Automotive Dealership in Norwich employer: Additional Resources Ltd.
Join a leading live events and production organisation in Borehamwood, Hertfordshire, where your expertise in lighting and technical delivery will shine. With a competitive salary, generous holiday allowance, and private healthcare benefits, we foster a dynamic work culture that prioritises employee growth and collaboration. This is an exciting opportunity to lead innovative projects while mentoring a talented team in a fast-paced environment.
