IT Service Delivery Lead β€” Drive Service Excellence in Watford

IT Service Delivery Lead β€” Drive Service Excellence in Watford

Watford Full-Time 51000 - 65000 Β£ / year (est.) No working from home possible
Addition+

At a Glance

  • Tasks: Lead IT service delivery, manage incidents, problems, and changes while driving service excellence.
  • Company: Join a forward-thinking company focused on operational excellence and strong team collaboration.
  • Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
  • Other info: Be part of a talented team dedicated to continuous improvement and innovation.
  • Why this job: Shape the future of IT services and make a real impact in a dynamic environment.
  • Qualifications: Proven experience in IT service delivery and strong leadership skills.

The predicted salary is between 51000 - 65000 Β£ per year.

Addition is seeking an experienced IT Service Delivery leader to head operational IT delivery, shape service excellence, and build strong relationships across the business while guiding a talented technical team.

Based in Surrey with hybrid working, the role covers:

  • Incident management
  • Problem management
  • Change management
  • Vendor management
  • Governance
  • Continuous improvement of IT services and delivery to support business objectives

IT Service Delivery Lead β€” Drive Service Excellence in Watford employer: Addition+

Addition is an exceptional employer that fosters a dynamic work culture in the heart of London, where innovation meets collaboration. With a strong emphasis on professional development, employees are encouraged to grow their skills and advance their careers while enjoying competitive salaries and flexible working arrangements. Joining Addition means being part of a forward-thinking team dedicated to making a meaningful impact in the cyber security landscape.

Addition+

Contact Details:

Addition+ Recruitment Team

We think you need these skills to ace IT Service Delivery Lead β€” Drive Service Excellence in Watford

IT Service Delivery
Operational IT Delivery
Service Excellence
Incident Management
Problem Management
Change Management
Vendor Management