At a Glance
- Tasks: Lead IT service delivery, manage incidents, problems, and changes while driving service excellence.
- Company: Join a forward-thinking company focused on operational excellence and strong team collaboration.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Be part of a talented team dedicated to continuous improvement and innovation.
- Why this job: Shape the future of IT services and make a real impact in a dynamic environment.
- Qualifications: Proven experience in IT service delivery and strong leadership skills.
The predicted salary is between 51000 - 65000 Β£ per year.
Addition is seeking an experienced IT Service Delivery leader to head operational IT delivery, shape service excellence, and build strong relationships across the business while guiding a talented technical team.
Based in Surrey with hybrid working, the role covers:
- Incident management
- Problem management
- Change management
- Vendor management
- Governance
- Continuous improvement of IT services and delivery to support business objectives
IT Service Delivery Lead β Drive Service Excellence in Watford employer: Addition+
Addition is an exceptional employer that fosters a dynamic work culture in the heart of London, where innovation meets collaboration. With a strong emphasis on professional development, employees are encouraged to grow their skills and advance their careers while enjoying competitive salaries and flexible working arrangements. Joining Addition means being part of a forward-thinking team dedicated to making a meaningful impact in the cyber security landscape.