At a Glance
- Tasks: Support the Store Manager in driving sales and leading a motivated team.
- Company: Innovative storage business with a focus on smart tech and brilliant service.
- Benefits: Competitive salary, 25 days holiday, paid Christmas shutdown, and health perks.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
- Why this job: Join a growing company and step into management with real career progression.
- Qualifications: Experience in retail or hospitality, leadership skills, and a passion for development.
The predicted salary is between 25000 - 30000 £ per year.
This independent storage business is doing things differently — smart tech, brilliant service, and serious growth ambitions. They're now looking for a driven Assistant Store Manager to support the day-to-day running of their Harrow site and grow into a key part of their success story.
Role Overview
- Location: Sunbury
- Package: £35,000 + performance-related rewards
- Industry: Storage / Retail / Customer Service
What You'll Be Doing:
- Support the Store Manager in driving sales, service, and operational performance across the site.
- Help lead and coach a small, motivated team — contributing to a positive and goal-driven culture.
- Convert customer enquiries into sales and assist in maximising occupancy through confident upselling.
- Deliver a top-tier customer experience across phone, email, and in-person interactions.
- Assist with day-to-day operations, safety, and compliance to keep the store running smoothly.
- Support with cash handling, invoicing, and basic financial administration.
- Keep the site looking sharp and on-brand at all times.
- Handle customer queries and resolve issues professionally and efficiently.
- Step up to deputise for the Store Manager in their absence.
- Occasionally support with vehicle operations when required.
Main Skills Needed:
- Experience in a supervisory or assistant management role within retail, storage, or hospitality.
- A natural people person with early leadership experience and a passion for developing others.
- Commercially aware with an understanding of sales targets and how to hit them.
- Proactive, reliable, and comfortable taking ownership when needed.
- Organised and tech-savvy — confident using Microsoft Office and digital tools.
- Must live within 30 minutes of Harrow.
What's in It for You:
- Competitive salary plus performance-based rewards.
- 25 days' holiday + bank holidays + your birthday off.
- Paid Christmas shutdown and a genuinely supportive team culture.
- Health and wellbeing platforms (Perkbox, Medicash).
- Real career progression — a clear pathway to Store Manager as the business grows.
- Enhanced paternity pay, cycle-to-work scheme, and team socials.
- Free EV charging and company pension scheme (up to 3% contribution).
This is a brilliant opportunity for someone ready to take their next step into management within a business that'll actually back their development.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Assistant Store Manager in Sunbury-on-Thames employer: Addition+
Join a forward-thinking independent storage business in Harrow, where innovation meets exceptional service. As an Assistant Store Manager, you'll thrive in a supportive culture that prioritises employee growth, offering clear pathways to advancement and a competitive benefits package including 25 days' holiday, enhanced paternity pay, and health and wellbeing platforms. With a focus on teamwork and development, this is the perfect opportunity for those looking to make a meaningful impact in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Sunbury-on-Thames
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Addition+, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Addition+!
We think you need these skills to ace Assistant Store Manager in Sunbury-on-Thames
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Addition+, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Addition+ and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Addition+ that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Addition+
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
