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- Tasks: Lead incident management and coordinate technical teams during critical situations.
- Company: Fast-scaling fintech with a focus on resilience and employee growth.
- Benefits: Flexible hybrid working, generous compensation, and discretionary bonuses.
- Why this job: Make a real impact in a dynamic fintech environment while growing your career.
- Qualifications: Experience in incident management within regulated environments and strong stakeholder skills.
- Other info: Supportive culture that values collaboration and professional development.
The predicted salary is between 43200 - 72000 £ per year.
A fast-scaling fintech is seeking an experienced Incident Manager to lead the incident and problem management lifecycle. You will coordinate technical teams during incidents, ensuring effective communication and structured responses.
The ideal candidate will have proven experience in a regulated environment, exceptional stakeholder management skills, and a collaborative approach.
This role offers a flexible hybrid working model, generous compensation package including a discretionary bonus, and a supportive culture prioritising employee growth.
Senior Incident & Problem Manager – Fintech Resilience Lead employer: Addition
Contact Detail:
Addition Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Incident & Problem Manager – Fintech Resilience Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech space and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for those interviews by brushing up on your incident management skills. Think of real-life examples where you've successfully led teams through crises, as this will show your experience in a regulated environment.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds.
✨Tip Number 4
Apply directly through our website! We love seeing candidates who take the initiative. Plus, it gives you a better chance of standing out in the application process.
We think you need these skills to ace Senior Incident & Problem Manager – Fintech Resilience Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in incident and problem management, especially in regulated environments. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Incident & Problem Manager role. Share specific examples of how you've successfully managed incidents and collaborated with stakeholders.
Showcase Your Communication Skills: Since this role involves coordinating technical teams and ensuring effective communication, make sure to highlight your communication skills in your application. We love candidates who can convey complex information clearly and concisely!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our supportive culture!
How to prepare for a job interview at Addition
✨Know Your Incidents
Brush up on your knowledge of incident management frameworks and best practices. Be ready to discuss specific incidents you've managed in the past, focusing on your role, the challenges faced, and how you ensured effective communication among teams.
✨Stakeholder Savvy
Prepare examples that showcase your exceptional stakeholder management skills. Think about times when you had to navigate complex relationships or conflicting priorities, and be ready to explain how you achieved a collaborative approach.
✨Regulatory Awareness
Since this role is in a regulated environment, make sure you understand the relevant regulations and compliance standards. Be prepared to discuss how you've successfully operated within these frameworks in previous roles.
✨Culture Fit
Research the company's culture and values. Be ready to articulate how your personal values align with theirs, especially regarding employee growth and collaboration. This will show that you're not just a fit for the role, but also for the team.
