At a Glance
- Tasks: Lead exciting customer-focused transformation projects in a fast-paced environment.
- Company: Dynamic enterprise in London with a hybrid work culture.
- Benefits: Competitive contract pay, flexible working, and opportunities for professional growth.
- Other info: Join a collaborative team and thrive in a complex, innovative setting.
- Why this job: Make a real impact on customer experience and data transformation initiatives.
- Qualifications: Experience in project management, especially in technology and customer data.
The predicted salary is between 69750 - 85250 £ per year.
- Project / Programme Manager
- Type: Contract - inside IR35 (depending on requirement)
- Contract length - Until end of Feb
About the Role
We're looking for an experienced Project or Programme Manager to lead the delivery of multiple customer-focused transformation initiatives within a fast-paced enterprise environment
This role will focus on the successful delivery of Customer Experience (CX) and Customer Data programmes, managing multiple concurrent workstreams across business and technology teams.
You'll work closely with internal stakeholders, technical teams, and third-party partners to deliver complex digital and data transformation projects that improve customer engagement and maximise the value of customer data
This is an excellent opportunity for someone with experience delivering Mar Tech, Customer Data Platform (CDP), and customer data migration program mes.
Key Responsibilities
- Lead the end-to-end delivery of multiple projects and workstreams simultaneously
- Manage cross-functional teams across technology, data, marketing, product, and business functions
- Deliver Customer Experience and Customer Data transformation initiatives on time and within budget
- Oversee project governance, RAID management, reporting, financial tracking, and stakeholder communications
- Coordinate dependencies across several parallel projects and programmes
- Work closely with technical teams to deliver customer data integrations and migrations
- Manage third-party suppliers and implementation partners, ensuring successful delivery against agreed milestones
- Facilitate workshops, planning sessions, steering committees, and executive updates
- Ensure risks, issues and dependencies are identified early and managed effectively
- Drive delivery through Agile and/or Waterfall methodologies where appropriate
- Essential Experience
- Proven experience as a Project Manager or Programme Manager delivering complex technology programmes.
- Strong experience managing multiple concurrent projects or workstreams.
- Experience delivering Customer Experience (CX) or Mar Tech programmes.
- Hands-on experience delivering projects involving Adobe Experience Cloud and/or Blaze.
- Experience working with Customer Data Platforms and customer data ecosystems.
- Experience with Hightouch and/or Databricks.
- Proven experience delivering customer data migration projects.
- Strong stakeholder management across both technical and non-technical audiences.
- Experience managing project governance, planning, budgets and reporting.
- Comfortable working in Agile environments.
Desirable Experience
Experience managing third-party vendors, implementation partners or system integrators.
Experience within hospitality, retail, travel, e Commerce or customer-centric organisations.
Knowledge of customer personalisation, CRM, marketing automation or loyalty platforms.
Relevant Project Management qualification (PRINCE2, PMP, MSP or Agile certifications).
What We're Looking
For You'll be an organised and proactive delivery professional who thrives in complex environments.
You can confidently manage multiple priorities, build strong relationships across business and technology teams, and keep programmes moving forward while maintaining a clear focus on customer outco mes. Strong communication skills, commercial awareness, and the ability to influence stakeholders at all levels are essential.
Project Manager employer: Addition+
Addition is an exceptional employer that fosters a dynamic work culture in the heart of London, where innovation meets collaboration. With a strong emphasis on professional development, employees are encouraged to grow their skills and advance their careers while enjoying competitive salaries and flexible working arrangements. Joining Addition means being part of a forward-thinking team dedicated to making a meaningful impact in the cyber security landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Project Manager
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like Addition+. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at Addition+.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at Addition+.
We think you need these skills to ace Project Manager
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at Addition+ and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at Addition+
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like Addition+ will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to Addition+.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at Addition+.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at Addition+. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
