Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support clients, build relationships, and troubleshoot issues in a dynamic environment.
- Company: Tech-driven organisation with a collaborative culture in Greater London.
- Benefits: Clear pathway to Client Success Manager role, coaching, and development opportunities.
- Why this job: Kickstart your career in customer success and make a real difference for clients.
- Qualifications: Strong communication skills and a degree in psychology or related field.
The predicted salary is between 28800 - 43200 £ per year.
A technology-driven organization is looking for a Customer Success Associate for their hybrid office in Greater London. This entry-level position offers a clear pathway into a full Client Success Manager role. The ideal candidate should have strong communication skills, an interest in customer success, and a degree in psychology or a related field.
You will be responsible for supporting clients, building relationships, and troubleshooting issues. Opportunities for coaching and development are provided in this collaborative culture.
Junior SaaS Customer Success | Path to Client Success in London employer: Addition
Contact Detail:
Addition Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior SaaS Customer Success | Path to Client Success in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or attend local meetups. Building connections can open doors and give you insider info about job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer success. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show your passion for customer success during interviews. Share examples of how you've helped others or resolved issues in the past. This will demonstrate your commitment to the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Junior SaaS Customer Success | Path to Client Success in London
Some tips for your application 🫡
Show Your Passion for Customer Success: When writing your application, let us know why you're excited about customer success! Share any experiences or projects that highlight your interest in helping clients thrive.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight relevant skills and experiences that align with the job description, especially your communication skills and any related studies.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our hybrid office.
How to prepare for a job interview at Addition
✨Know Your Customer Success Basics
Before the interview, brush up on the fundamentals of customer success. Understand what it means to support clients and build relationships. Familiarise yourself with common challenges customers face and think about how you would approach troubleshooting these issues.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family, focusing on how you convey your ideas and respond to questions. Remember, it's not just what you say, but how you say it!
✨Demonstrate Your Interest in Technology
As this is a technology-driven organisation, show your enthusiasm for tech solutions. Research the company’s products and think about how they impact customer success. Be ready to discuss any relevant experiences or projects that highlight your interest in technology and its application in customer service.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about their coaching and development opportunities, or ask how they define success in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
