Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support clients and help them maximise value from our assessment platforms.
- Company: Dynamic SaaS company with a focus on customer success.
- Benefits: Salary between £30,000 and £40,000, plus coaching and benefits.
- Why this job: Kickstart your career in customer success with a clear path to management.
- Qualifications: Early-career individuals with a passion for client relationships.
- Other info: Enjoy a hybrid work model and a collaborative culture.
The predicted salary is between 30000 - 40000 £ per year.
A SaaS company is looking for an early-career individual for a Customer Success role based in New Malden, offering a hybrid work model. You will provide support to clients, help them derive value from assessment platforms, and build relationships. With training and exposure in customer success, this role is geared towards developing into a Client Success Manager position.
The package includes a salary between £30,000 and £40,000 plus benefits, coaching, and a collaborative culture.
Hybrid Customer Success Associate: Path to Manager employer: Addition
Contact Detail:
Addition Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Success Associate: Path to Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at the company on LinkedIn. A friendly message can go a long way in getting your foot in the door and showing your genuine interest in the role.
✨Tip Number 2
Prepare for the interview by researching common Customer Success scenarios. Think about how you would handle client issues or improve their experience. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your soft skills! In Customer Success, building relationships is key. Be ready to share examples of how you've successfully communicated or collaborated with others in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Hybrid Customer Success Associate: Path to Manager
Some tips for your application 🫡
Show Your Passion for Customer Success: When writing your application, let us know why you're excited about the Customer Success role. Share any experiences you've had that relate to helping others and building relationships, as this will show us you’re a great fit for our team.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific role. Highlight relevant skills and experiences that align with what we’re looking for in a Hybrid Customer Success Associate. This shows us you’ve done your homework and are genuinely interested.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a strong candidate. Use bullet points if it helps to make your achievements stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re proactive and tech-savvy!
How to prepare for a job interview at Addition
✨Know the Company Inside Out
Before your interview, make sure you research the SaaS company thoroughly. Understand their products, values, and customer success strategies. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Success Associate, strong communication is key. Prepare examples of how you've successfully communicated with clients or resolved issues in the past. Practising clear and concise responses will demonstrate your ability to build relationships with clients.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges clients might face with assessment platforms and how you would address them. This shows your proactive approach and readiness for the role.
✨Express Your Growth Mindset
Since this role is a stepping stone to a Client Success Manager position, highlight your eagerness to learn and grow. Share your career aspirations and how you see yourself developing within the company. This will resonate well with interviewers looking for long-term potential.
