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- Tasks: Provide L3 support for collaboration apps and troubleshoot complex issues.
- Company: Join a global tech leader in the Managed Services industry.
- Benefits: Competitive salary, flexible working, and opportunities for upskilling.
- Why this job: Work with cutting-edge tech and be part of a high-performing team.
- Qualifications: 8+ years in system administration and strong experience with collaboration tools.
- Other info: Supportive culture that values innovation and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Addition+ provided pay range
This range is provided by Addition+. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Addition+
Senior Talent Consultant at Addition+, helping shape the next generation of Military Defence capabilities!(Engineering and Technology)
Join a global tech leader that helps enterprises run smarter, faster, and more securely. You’ll be part of a talented Managed Services team, supporting critical business applications and ensuring world-class service delivery across collaboration and productivity platforms.
Role Overview
- Location: London (Hybrid)
- Package: Competitive salary + benefits
- Industry: Technology / Managed Services
What You’ll Be Doing
- Providing L3 technical support and administration for a suite of collaboration applications, including Microsoft 365, Google Workspace, Dropbox, Box, Asana, Slack, and others.
- Troubleshooting complex issues, collaborating with users, and ensuring timely resolutions.
- Managing application changes, testing, and performance optimisation.
- Developing and maintaining documentation, wikis, and user guides.
- Identifying recurring issues, driving process improvements, and enhancing service reliability.
- Supporting user migrations between platforms and advising on best-fit solutions.
- Delivering training sessions on new features and updates.
Main Skills Needed
- 8+ years’ experience in system administration and custom solution development across collaboration tools (Google Workspace, Microsoft 365, Tableau, etc.).
- Strong hands-on experience with APIs, integrations, and automation (PowerAutomate, AppScripts, AppSheet).
- Microsoft 365 Certified: Enterprise Administrator Expert and/or Google Professional Workspace Administrator and/or Tableau Desktop Specialist.
- Deep understanding of both Google and Microsoft ecosystems (GCP, Exchange, integrations).
- Excellent communication and customer interaction skills.
- Strong problem-solving, prioritisation, and organisational abilities.
- Flexible, proactive, and comfortable in fast-moving environments.
What’s in It for You
- Work with cutting-edge technology in a global environment.
- Supportive, collaborative culture with real scope for innovation.
- Opportunities to upskill and gain further certifications.
- Flexible working arrangements and recognition for excellence.
- Be part of a high-performing team that values curiosity and continuous improvement.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
IT Services and IT Consulting
Think it could be a fit? We’d love to hear from you.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.
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GCP Support Engineer employer: Addition+
Contact Detail:
Addition+ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GCP Support Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for GCP Support Engineer roles and practice your answers. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Show off your skills! If you’ve got experience with Google Workspace or Microsoft 365, consider creating a portfolio or a project that highlights your expertise. This can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace GCP Support Engineer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the GCP Support Engineer role. Highlight your experience with collaboration tools and any relevant certifications, as this will show us you’re a perfect fit for the position.
Show Off Your Skills: Don’t hold back on showcasing your technical skills! We want to see your hands-on experience with APIs, integrations, and automation. Use specific examples to demonstrate how you've tackled complex issues in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application goes straight to us, and we can review it promptly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Addition+
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of collaboration tools like Google Workspace and Microsoft 365. Be ready to discuss your hands-on experience with APIs, integrations, and automation tools. The more specific examples you can provide, the better!
✨Show Off Your Problem-Solving Skills
Prepare to share instances where you've tackled complex issues in previous roles. Think about how you collaborated with users to resolve problems and what processes you improved. This will demonstrate your proactive approach and ability to thrive in fast-moving environments.
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might be asked to explain technical concepts to non-technical users, so being able to simplify your language will show your customer interaction skills.
✨Be Ready to Discuss Continuous Improvement
Think about how you've contributed to enhancing service reliability in past positions. Be prepared to talk about any documentation or training sessions you've developed, as well as how you've identified recurring issues and driven process improvements.