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- Tasks: Lead defect management and ensure quality delivery in a dynamic consulting environment.
- Company: Join a global consulting firm driving major transformation programmes.
- Benefits: Competitive pay, hybrid working, and long-term contract until January 2027.
- Why this job: Shape defect strategy and influence programme success in a high-impact role.
- Qualifications: Experience in defect management and strong stakeholder management skills required.
- Other info: Diverse workplace valuing equal opportunity and career growth.
A major transformation programme is underway within a global consulting environment, and quality delivery sits right at its core. This Defect Manager role will take full ownership of defect governance from SIT through to final delivery, ensuring stability, transparency, and pace across a complex landscape.
Role Overview:
- Location: UK-based (programme environment – hybrid working likely)
- Package: Up to £700 per day (Outside IR35)
- Industry: Consulting / Large-Scale Transformation
What You’ll Be Doing:
- Taking full ownership of the end-to-end defect management lifecycle across SIT and subsequent phases
- Defining, embedding, and enforcing defect governance standards and controls
- Overseeing defect tracking tools, ensuring configuration, data integrity, and user adoption
- Leading structured triage sessions and facilitating War Rooms to drive rapid resolution of critical issues
- Monitoring severity, priority, and ageing of defects to maintain delivery momentum
- Producing clear, insight-led dashboards covering volumes, density, ageing, and resolution timelines
- Acting as the central link between Testing, Development, and Business stakeholders
- Driving root cause analysis and working with QA and Engineering teams to reduce recurring defects
- Supporting controlled re-testing, regression cycles, and re-entry of fixes into test phases
- Ensuring compliance, audit traceability, and accurate historical defect records
Main Skills Needed:
- Proven experience as a Defect Manager or senior QA/Test leader within large, complex programmes
- Strong background managing defect processes through SIT and downstream test stages
- Hands-on expertise with defect management tools such as JIRA, ALM, or Azure DevOps
- Confident leading triage sessions and high-pressure resolution workshops
- Strong reporting capability with the ability to interpret metrics and highlight systemic risks
- Excellent stakeholder management skills across technical and business audiences
- Calm, structured approach in fast-paced delivery environments
What’s in It for You:
- A high-impact leadership role within a major transformation programme
- Outside IR35 contract with long-term visibility through January 2027
- The opportunity to shape and govern defect strategy at programme level
- Exposure to senior stakeholders and complex delivery environments
- A role where your structure, clarity, and leadership directly influence programme success
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Defect Manager employer: Addition+
Contact Detail:
Addition+ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Defect Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the consulting world and let them know you're on the hunt for a Defect Manager role. You never know who might have the inside scoop on opportunities that aren't advertised yet.
✨Tip Number 2
Prepare for those interviews by brushing up on your defect management tools, like JIRA or Azure DevOps. Be ready to share specific examples of how you've led triage sessions or resolved critical issues in past projects.
✨Tip Number 3
Showcase your reporting skills! Create a mock dashboard that highlights key metrics related to defect management. This will not only impress potential employers but also demonstrate your proactive approach to problem-solving.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of exciting roles waiting for you, and applying directly can give you a better chance of standing out in the crowd.
We think you need these skills to ace Defect Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Defect Manager role. Highlight your experience with defect management tools like JIRA or Azure DevOps, and showcase your leadership in triage sessions. We want to see how you’ve made an impact in similar roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven defect governance and maintained delivery momentum in past projects. Let us know what makes you tick!
Showcase Your Stakeholder Management Skills: In consulting, stakeholder management is key. Make sure to include examples of how you've effectively communicated with both technical and business audiences. We love seeing candidates who can bridge the gap between teams!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it’s super easy!
How to prepare for a job interview at Addition+
✨Know Your Defect Management Inside Out
Make sure you’re well-versed in the defect management lifecycle, especially from SIT to final delivery. Brush up on your experience with tools like JIRA or Azure DevOps, as you’ll want to demonstrate your hands-on expertise during the interview.
✨Prepare for Triage Scenarios
Since leading triage sessions is a key part of the role, think about how you would handle critical issues. Prepare examples from your past experiences where you successfully facilitated rapid resolutions and drove teams towards solutions under pressure.
✨Showcase Your Reporting Skills
Be ready to discuss how you interpret metrics and use them to highlight systemic risks. Bring along examples of dashboards or reports you've created that showcase volumes, density, and resolution timelines, as this will show your analytical capabilities.
✨Demonstrate Stakeholder Management
This role requires excellent stakeholder management skills, so prepare to talk about how you’ve effectively communicated with both technical and business audiences. Think of specific instances where your calm and structured approach made a difference in fast-paced environments.