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For Companies At a Glance
- Tasks: Lead client delivery and build strong relationships while managing projects on time and budget.
- Company: Join an international consultancy specializing in IT and business process outsourcing across various industries.
- Benefits: Enjoy a comprehensive benefits package, flexible work arrangements, and opportunities for professional growth.
- Why this job: Be part of a dynamic team driving AI and automation solutions with a collaborative culture.
- Qualifications: Experience in delivery and sales within the insurance sector; strong leadership and client management skills required.
- Other info: This role offers a competitive salary and a chance to make a real impact in a growing field.
The predicted salary is between 72000 - 96000 £ per year.
Client Services Director (AI & Automation)
This range is provided by Addition+. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
We are currently working on behalf of our trusted client who are looking for a Client Services Director (AI & Automation). Our client is an international consultancy which provides IT consulting and business process outsourcing services for industries including banking, health care, manufacturing, media, and entertainment!
What You Can Expect
- Location – London (Hybrid)
- Salary – £90,000 – £115,000 plus bonus and package
- Work type – Permanent
Main Responsibilities as a Client Services Director (AI & Automation)
- Drive client delivery, establish strong client relationships and ensure projects deliver on schedule and within budget.
- Build & manage senior and mid-level customer relationships in Business & IT.
- Prepare and execute an Intelligent Process Automation (IPA) sales strategy for the assigned accounts with industry vertical sales teams.
- Own all activities in a sales cycle – building a qualified pipeline of opportunities, creating a differentiated solution proposal aligned to a client’s needs, creating a win-win commercial model and driving closure of consulting opportunities.
- Find opportunities to contribute to and enhance the IPA Practice.
- Strong People Management, to motivate team members and enable them to perform at their best, develop and grow.
- Establish methodologies to deliver solutions to our clients.
- Own revenue, margin, pipeline, TCV and customer satisfaction for the assigned accounts.
- Respond to RFIs and RFPs from prospects and clients.
Skills, Qualifications, and Experience
- Delivery and sales experience across the Insurance industry sector.
- Track record of growing a successful IT or Consulting practice; experience in selling and delivering Automation and AI services is desirable.
- Exceptional client management skills and experience.
- Business acumen, communication and drive for results.
- Strong leadership skills, particularly with highly diverse teams.
- Experience supporting account teams and building collaborative relationships with external and internal partners.
- Hands on working style.
- Ability to work collaboratively in a virtual and highly matrixed environment.
- Dynamic entrepreneurial spirit and collaborative approach.
What’s In It For You?
- Amazing company to work for!
- Comprehensive benefits package, including health, dental, and vision insurance.
- Car Allowance & Discretionary Bonus.
- Opportunities for professional development and career growth.
- A collaborative and inclusive work environment.
- Flexible working arrangements.
For further information on this Client Services Director (AI & Automation) role apply below
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Client Services Director (AI & Automation) employer: Addition
Contact Detail:
Addition Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Director (AI & Automation)
✨Tip Number 1
Make sure to highlight your experience in the Insurance industry, as this is a key requirement for the role. Be prepared to discuss specific projects where you've successfully driven client delivery and established strong relationships.
✨Tip Number 2
Demonstrate your understanding of Intelligent Process Automation (IPA) and how it can benefit clients. Prepare examples of how you've previously executed sales strategies related to AI and Automation services.
✨Tip Number 3
Showcase your leadership skills by discussing how you've motivated diverse teams in past roles. Highlight any methodologies you've established that have led to successful project deliveries.
✨Tip Number 4
Be ready to talk about your business acumen and communication skills. Think of instances where you've effectively collaborated with both internal and external partners to achieve results.
We think you need these skills to ace Client Services Director (AI & Automation)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Client Services Director (AI & Automation) position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize your delivery and sales experience in the Insurance industry sector. Include specific examples of how you've successfully managed client relationships and delivered IT or consulting services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your exceptional client management skills and leadership experience. Mention your dynamic entrepreneurial spirit and how you can contribute to the company's Intelligent Process Automation practice.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements related to revenue growth, client satisfaction, and successful project delivery. This will demonstrate your ability to drive results and manage diverse teams effectively.
How to prepare for a job interview at Addition
✨Showcase Your Client Management Skills
Prepare specific examples of how you've successfully managed client relationships in the past. Highlight your ability to build trust and deliver results, as this role heavily relies on exceptional client management.
✨Demonstrate Your Knowledge of AI & Automation
Be ready to discuss your experience with AI and automation services. Share insights on how these technologies can benefit clients, and be prepared to suggest innovative solutions that align with their needs.
✨Highlight Your Leadership Experience
Since strong leadership skills are crucial for this position, come prepared to discuss your experience in managing diverse teams. Share how you motivate team members and foster a collaborative environment.
✨Understand the Industry Landscape
Research the industries the consultancy serves, such as banking and healthcare. Be prepared to discuss trends and challenges in these sectors, and how your expertise can help address them.
