At a Glance
- Tasks: Provide 3rd line support and manage technical incidents in a secure environment.
- Company: Fast-growing tech business in Defence and National Security.
- Benefits: Competitive day-rate, collaborative culture, and long-term career development.
- Other info: Join a diverse team focused on innovation and continuous improvement.
- Why this job: Work on critical national operations and gain exposure to high-impact projects.
- Qualifications: Experience with Microsoft Active Directory, Azure, and strong troubleshooting skills.
The predicted salary is between 40000 - 50000 € per year.
Join a fast-growing technology business delivering secure digital solutions into highly sensitive environments across Defence and National Security. This is a hands-on support role where your technical expertise will directly contribute to keeping critical systems running smoothly and securely.
Role Overview:
- Location: Bristol (Onsite)
- Package: Competitive Day-Rate (inside IR35)
- Industry: Defence Technology / National Security
What You’ll Be Doing:
- Providing 3rd line support across infrastructure, services, and user environments
- Managing and resolving technical incidents, escalations, and monitoring alerts
- Supporting patching, upgrades, and software installations across secure systems
- Delivering desk-side and remote support to end users
- Maintaining accurate ticket updates, incident records, and technical documentation
- Supporting major incident processes and coordinating escalations where needed
- Communicating outages, maintenance activity, and service updates to users
- Assisting with endpoint provisioning, onboarding, and device management
- Working closely with engineers and technical teams to improve support processes and service reliability
Main Skills Needed:
- Strong experience with Microsoft Active Directory, Azure/Entra, and Microsoft 365 administration
- Knowledge of SharePoint and endpoint management tools including Intune
- Experience supporting web-based applications and user environments
- Understanding of incident, problem, and change management processes
- PowerShell scripting experience
- End-user device provisioning and onboarding experience
- Good understanding of security best practices including MFA and Conditional Access
- Familiarity with ITSM platforms such as Atlassian tools or similar
- Strong troubleshooting skills with a proactive, solutions-focused mindset
What’s in It for You:
- The chance to work on technology supporting critical national operations
- A collaborative, technically strong environment with real autonomy
- Exposure to complex, secure, and high-impact projects
- Opportunity to work alongside experts from technology and operational backgrounds
- A business investing heavily in innovation, growth, and modern technologies
- Long-term career development within a rapidly expanding organisation
- A culture built around collaboration, inclusivity, quality, and continuous improvement
Fancy a proper challenge? You might have just found it.
3rd Line Server Engineer (Windows server) in Bristol employer: Addition+
Join a dynamic and innovative technology firm in Bristol, where your role as a 3rd Line Server Engineer will not only challenge you but also allow you to contribute to critical national security operations. With a strong emphasis on collaboration and inclusivity, the company offers a supportive work culture, competitive day rates, and ample opportunities for long-term career development in a rapidly expanding environment focused on cutting-edge technologies.
StudySmarter Expert Advice🤫
We think this is how you could land 3rd Line Server Engineer (Windows server) in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those in defence and national security. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Get your hands dirty with practical skills! Brush up on your Microsoft Active Directory and PowerShell scripting. The more you can demonstrate your technical prowess, the better your chances of impressing potential employers.
✨Tip Number 3
Prepare for the interview by simulating real-life scenarios. Think about how you’d handle major incidents or technical escalations. Practising these responses will help you feel confident and ready to tackle any questions thrown your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace 3rd Line Server Engineer (Windows server) in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft Active Directory, Azure/Entra, and Microsoft 365. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background in 3rd line support makes you a perfect fit. Let us know what drives you and how you can contribute to our team.
Show Off Your Troubleshooting Skills:In your application, give examples of how you've tackled technical incidents or escalations in the past. We love a proactive, solutions-focused mindset, so share those success stories that demonstrate your troubleshooting prowess!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at Addition+
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Active Directory, Azure/Entra, and Microsoft 365. Be ready to discuss your experience with these technologies in detail, as they are crucial for the role.
✨Showcase Your Troubleshooting Skills
Prepare to share specific examples of how you've resolved technical incidents in the past. Highlight your proactive approach and solutions-focused mindset, as this will demonstrate your ability to handle challenges effectively.
✨Familiarise Yourself with ITSM Tools
Since familiarity with ITSM platforms like Atlassian tools is important, take some time to understand how these tools work. Being able to discuss your experience with ticketing systems and incident management processes will set you apart.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing outages or maintenance activities. Good communication is key in this role, so be prepared to explain complex technical issues in a way that’s easy for others to understand.
