At a Glance
- Tasks: Enhance customer experience and manage support tickets in a dynamic office environment.
- Company: Customer service provider in Borehamwood focused on operational excellence.
- Benefits: Competitive salary of £30,000 with growth potential and supportive team culture.
- Why this job: Join a team that values communication and detail while making a real impact.
- Qualifications: Strong communication skills, attention to detail, and good IT abilities.
- Other info: Exciting opportunities for career advancement in a vibrant office setting.
The predicted salary is between 24000 - 36000 £ per year.
A customer service provider in Borehamwood is looking for a Support Executive to enhance customer experience and drive operational excellence. The position involves managing support tickets, assisting in contract administration, and ensuring effective risk management.
Ideal candidates will have strong communication skills, be detail-oriented, and possess good IT abilities. This is an office-based role with a salary of £30,000 and potential for growth within the organization.
Customer Experience & Contracts Specialist in Borehamwood employer: Addition
Contact Detail:
Addition Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience & Contracts Specialist in Borehamwood
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer experience and contract management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of how you've enhanced customer experience or managed contracts in previous roles. This will help you stand out and demonstrate your value to potential employers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Experience & Contracts Specialist in Borehamwood
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing any relevant experience you have in customer service.
Be Detail-Oriented: Pay attention to the details in your application. Double-check for any typos or errors, and ensure that your CV and cover letter are tailored to the job description. We love candidates who take the time to get it right!
Highlight Your IT Abilities: This role requires good IT skills, so be sure to mention any relevant software or tools you’re familiar with. Whether it’s ticketing systems or contract management software, let us know how tech-savvy you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Addition
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the specific services they provide. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Experience & Contracts Specialist, strong communication is key. Prepare examples from your past experiences where you successfully resolved customer issues or improved processes. Practising clear and concise responses will help you shine during the interview.
✨Be Detail-Oriented
Since the role involves managing support tickets and contract administration, demonstrate your attention to detail. Bring along examples of how you've managed similar tasks in the past, and be ready to discuss how you ensure accuracy in your work.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and risk management abilities. Think of situations where you had to make quick decisions or handle difficult customers, and be prepared to explain your thought process and the outcomes.