At a Glance
- Tasks: Lead UK operations, manage P&L, and drive customer success.
- Company: A dynamic business delivering critical services for top tech brands.
- Benefits: Enjoy a challenging environment with opportunities for innovation and growth.
- Why this job: Shape the future of UK operations and make a real impact.
- Qualifications: Proven senior leadership experience in operational sectors required.
- Other info: Ideal for visionary leaders who thrive in fast-paced environments.
The predicted salary is between 43200 - 72000 £ per year.
Location: Norfolk, UK
Reports To: Global Vice President
Direct Reports: Operations & P&L Owners, UK-Based Production Functions (Engineering, IT, Facilities, Business Development)
Additional Relationships: Leadership & Management Teams, Global Vertical Functions, EMEA & Global Business Leaders
About the Business
The business specialises in delivering end-user-focused, business-critical services for some of the world's most recognised tech brands. Operating in a fast-paced and ever-changing environment, they pride themselves in their ability to adapt, innovate, and deliver outstanding results for their clients, specifically within the reverse logistics, repair & refurbishment, asset recovery and IT asset disposition (ITAD) sectors. With multiple significant projects always in motion, we're seeking a dynamic leader to guide their UK operations.
About the Role
As the Managing Director - UK, you will oversee P&L management, customer delivery, and operational development for their UK operations in Norfolk and Hertfordshire. Your leadership will ensure that their processes align with industry best practices and that their services continuously meet and exceed customer expectations.
In this role, you will:
- Lead and Develop Teams: Inspire and manage diverse teams to achieve operational excellence, focusing on margin improvement, cost management, and KPI performance.
- Drive Operational Efficiency: Optimise multiple distinct profit centres through automation, process improvement, and cost-per-unit analysis to grow profitability.
- Foster Customer Success: Build lasting client relationships by understanding customer needs, onboarding new clients, and optimising existing accounts.
- Innovate and Grow: Lead engineering innovations that enhance their competitive edge while delivering measurable value to clients.
- Strategize for Long-Term Impact: Balance immediate business needs with long-term value creation for UK leadership team and additional stakeholders.
Key Responsibilities
- Strategic Leadership: Set clear priorities and direction for the UK leadership team, ensuring high performance and bold decision-making.
- Operational Excellence: Leverage automation and operational platforms to improve efficiency in reverse logistics, repair & refurbishment, ITAD and fulfilment operations.
- Continuous Improvement: Measure, monitor, and enhance key metrics, including cost-per-unit efficiency, across all activities.
- Team Development: Identify skill gaps, prioritise training, and foster a culture of professional growth.
- Business Development: In time, take ownership of the business development function, driving new opportunities and client relationships.
What We’re Looking For
We’re seeking a visionary leader who embodies:
- High Energy and Resilience: You thrive in dynamic, high-pressure environments.
- Inspirational Leadership: You build inclusive, respectful teams and develop individuals to reach their potential.
- Strategic and Analytical Thinking: Your data-driven and results-oriented, with a proven ability to translate insights into action.
- Commercial Acumen: You have a strong background in P&L management and understand complex commercial challenges.
- Adaptability: You excel at navigating shifting priorities and are comfortable leading both ongoing operations and major projects.
- Industry Knowledge and Experience: You demonstrate a strong understanding of reverse logistics, repair & refurbishment, asset recovery, and IT asset disposition (ITAD) processes and services, with a proven ability to navigate these operational areas effectively.
Skills and Experience
- Proven track record in senior leadership roles (e.g., Managing Director, Operations Director, General Manager, Country Manager) within operational or industrial sectors.
- Expertise in operational excellence or LEAN manufacturing methodologies.
- Strong communication and presentation skills, including experience engaging executive teams.
- Experience managing large operational platforms and driving process efficiencies.
- Familiarity with solutions-based selling and leading business development or key account management teams.
- Hands-on project management capabilities with a focus on delivering results within tight timeframes.
Why Join?
You’ll play a pivotal role in shaping the future of their UK operations while working with a dedicated team passionate about innovation and excellence. The business offers a challenging yet rewarding environment where your leadership can make a significant impact. If this role aligns with your skills and aspirations, we’d love to hear from you!
Managing Director, UK employer: Addition Solutions Ltd
Contact Detail:
Addition Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Managing Director, UK
✨Tip Number 1
Network with industry professionals who have experience in reverse logistics and IT asset disposition. Attend relevant conferences or seminars to connect with potential colleagues and learn about the latest trends in the sector.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've successfully managed diverse teams in high-pressure environments. Highlight your ability to inspire and develop talent, as this is crucial for the Managing Director role.
✨Tip Number 3
Familiarise yourself with the company's current projects and challenges. Research their key clients and understand their needs, so you can discuss how your vision aligns with their goals during interviews.
✨Tip Number 4
Prepare to discuss your strategic and analytical thinking skills. Be ready to provide insights on how you would approach operational efficiency and P&L management, showcasing your commercial acumen and problem-solving abilities.
We think you need these skills to ace Managing Director, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in senior leadership roles, particularly in operational or industrial sectors. Emphasise your expertise in P&L management and operational excellence, as these are key aspects of the Managing Director role.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of the company's focus on reverse logistics and IT asset disposition. Share specific examples of how you've driven operational efficiency and customer success in previous roles.
Showcase Leadership Skills: Highlight your inspirational leadership style and ability to develop diverse teams. Provide examples of how you've fostered a culture of professional growth and navigated high-pressure environments successfully.
Demonstrate Strategic Thinking: Illustrate your strategic and analytical thinking by discussing how you've used data-driven insights to make impactful decisions. Mention any experience you have with automation and process improvement that aligns with the company's goals.
How to prepare for a job interview at Addition Solutions Ltd
✨Showcase Your Leadership Style
As a Managing Director, your leadership style is crucial. Be prepared to discuss how you inspire and manage diverse teams, focusing on specific examples of how you've achieved operational excellence and improved team performance.
✨Demonstrate Strategic Thinking
Highlight your ability to set clear priorities and make bold decisions. Prepare to share instances where your strategic and analytical thinking led to significant improvements in P&L management or operational efficiency.
✨Understand the Industry Inside Out
Familiarise yourself with the reverse logistics, repair & refurbishment, and IT asset disposition sectors. Be ready to discuss current trends and challenges in these areas, showcasing your industry knowledge and experience.
✨Prepare for Scenario-Based Questions
Expect questions that assess your adaptability and problem-solving skills. Think of scenarios where you've navigated shifting priorities or led major projects, and be ready to explain your approach and the outcomes.