At a Glance
- Tasks: Support mission-critical environments and ensure operational stability and security.
- Company: Leading tech and engineering firm focused on national security and defence.
- Benefits: Competitive salary, diverse culture, and opportunities for professional growth.
- Other info: Join a supportive team in a dynamic environment with excellent career prospects.
- Why this job: Make a real impact in a vital industry while working with cutting-edge technologies.
- Qualifications: Experience in IT operations, strong knowledge of VMWare, Windows, and Linux.
The predicted salary is between 50000 - 65000 £ per year.
At a leading technology and engineering firm, innovation meets purpose. We’re passionate about solving complex challenges for clients across national security, defence, and intelligence sectors. This role is vital in ensuring the operational stability and security of mission‑critical environments, supporting technologies that safeguard what matters most.
Role Overview
- Location: Gloucester, United Kingdom
- Package: £Competitive
- Industry: Technology & Engineering, Security & Defence
- Clearance: eDV required
What You’ll Be Doing
- Delivering proactive and reactive operational support to maintain stable, secure environments
- Resolving incidents, implementing changes, and performing maintenance tasks efficiently
- Developing operational improvements and automation to increase reliability and productivity
- Creating clear documentation and supporting environment management alongside the Tech Lead
- Monitoring systems proactively to anticipate and prevent issues
- Engaging with stakeholders for service performance reviews and reporting
- Applying ITIL4 practices within an agile operational framework
- Ensuring compliance with industry standards and regulations through managing service operations
- Executing approved changes to configurations and documentation to ensure smooth service delivery
Main Skills Needed
- Proven experience in managing IT operations within complex, secure environments, preferably in national security or defence sectors
- Strong knowledge of VMWare Suite, Windows and Linux system administration
- Familiarity with network technologies, security principles, and backup solutions such as Veeam
- Experience with containerisation platforms like Docker and Kubernetes; monitoring tools such as Nagios
- Excellent communication and collaboration skills across all levels of the organisation
- Familiarity with ITIL framework and working with DevOps teams in secure settings
- Supportive understanding of software development practices and microservices architecture
What’s in It for You
Joining Roke means becoming part of a company that values diversity, innovation, and professional growth. You’ll work in an environment that encourages bringing your whole self to work, with ample opportunity for development within cutting‑edge projects. The role offers stability, a supportive team, and the chance to make a tangible impact in a highly‑regulated, mission‑critical industry, all while enjoying the collaborative culture of a forward‑thinking employer in the Gloucestershire area.
No waffle, no fuss — just a great role waiting for the right person.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Mission-Critical Infrastructure Engineer (Secure Ops, eDV) in Cheltenham employer: Addition Solutions Ltd
At Roke, we pride ourselves on being a leading technology and engineering firm that champions innovation and purpose. Our Gloucester location offers a collaborative work culture where diversity is celebrated, and employees are encouraged to grow professionally while tackling meaningful challenges in national security and defence. With a focus on stability and support, we provide our team with the opportunity to make a significant impact in a mission-critical environment, all within a forward-thinking and inclusive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Mission-Critical Infrastructure Engineer (Secure Ops, eDV) in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to mission-critical environments. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills through personal projects or contributions to open-source initiatives. This not only demonstrates your expertise but also gives you something tangible to discuss during interviews.
✨Tip Number 4
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows your enthusiasm for joining our team!
We think you need these skills to ace Mission-Critical Infrastructure Engineer (Secure Ops, eDV) in Cheltenham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Mission-Critical Infrastructure Engineer. Highlight your experience in managing IT operations, especially in secure environments, and don’t forget to mention your skills with VMWare, Windows, and Linux!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in national security and how your background aligns with the mission-critical nature of the role. Keep it concise but impactful!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've resolved incidents or implemented changes in previous roles. We want to see your proactive approach to maintaining stable and secure environments!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at Addition Solutions Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of VMWare Suite, Windows, and Linux system administration. Be ready to discuss how you've managed IT operations in secure environments, especially in national security or defence sectors. This will show that you’re not just familiar with the tech but can also apply it effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved incidents or implemented changes in previous roles. Highlight any operational improvements or automation projects you've led. This will demonstrate your proactive approach and ability to maintain stable, secure environments.
✨Communicate Clearly and Confidently
Since excellent communication is key, practice articulating your thoughts clearly. Be prepared to engage with stakeholders about service performance reviews. Use specific examples to illustrate your collaboration skills and how you’ve worked with teams across different levels.
✨Familiarise Yourself with ITIL and Agile Practices
Understand the ITIL4 framework and be ready to discuss how you’ve applied it within an agile operational setting. This shows that you’re not only knowledgeable but also adaptable to the company’s processes and culture.
