At a Glance
- Tasks: Lead IT service delivery, manage incidents, and drive continuous improvement.
- Company: Dynamic company focused on service excellence and strong team collaboration.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Join a talented team and enjoy a culture of innovation and excellence.
- Why this job: Shape the future of IT services and make a real impact in a supportive environment.
- Qualifications: Proven experience in IT service delivery and strong leadership skills.
The predicted salary is between 63000 - 77000 Β£ per year.
Addition is seeking an experienced IT Service Delivery leader to head operational IT delivery, shape service excellence, and build strong relationships across the business while guiding a talented technical team.
Based in Surrey with hybrid working, the role covers:
- Incident management
- Problem management
- Change management
- Vendor management
- Governance
- Continuous improvement of IT services and delivery to support business objectives
IT Service Delivery Lead β Drive Service Excellence in Watford employer: Addition
Join a leading consumer brand that prioritises innovation and collaboration, offering a dynamic work environment in the heart of London. As a Digital UI Designer, you'll have the chance to significantly impact the online experience for millions while working alongside talented professionals in a supportive studio team. With a strong focus on employee growth and a commitment to diversity, this role provides an exciting opportunity to contribute to meaningful projects within the thriving hospitality and ecommerce sectors.