IT Service Delivery Lead β€” Drive Service Excellence in Watford

IT Service Delivery Lead β€” Drive Service Excellence in Watford

Watford Full-Time 63000 - 77000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead IT service delivery, manage incidents, and drive continuous improvement.
  • Company: Dynamic company focused on service excellence and strong team collaboration.
  • Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
  • Other info: Join a talented team and enjoy a culture of innovation and excellence.
  • Why this job: Shape the future of IT services and make a real impact in a supportive environment.
  • Qualifications: Proven experience in IT service delivery and strong leadership skills.

The predicted salary is between 63000 - 77000 Β£ per year.

Addition is seeking an experienced IT Service Delivery leader to head operational IT delivery, shape service excellence, and build strong relationships across the business while guiding a talented technical team.

Based in Surrey with hybrid working, the role covers:

  • Incident management
  • Problem management
  • Change management
  • Vendor management
  • Governance
  • Continuous improvement of IT services and delivery to support business objectives

IT Service Delivery Lead β€” Drive Service Excellence in Watford employer: Addition

Join a leading consumer brand that prioritises innovation and collaboration, offering a dynamic work environment in the heart of London. As a Digital UI Designer, you'll have the chance to significantly impact the online experience for millions while working alongside talented professionals in a supportive studio team. With a strong focus on employee growth and a commitment to diversity, this role provides an exciting opportunity to contribute to meaningful projects within the thriving hospitality and ecommerce sectors.

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Contact Details:

Addition Recruitment Team

We think you need these skills to ace IT Service Delivery Lead β€” Drive Service Excellence in Watford

IT Service Delivery
Operational IT Delivery
Service Excellence
Incident Management
Problem Management
Change Management
Vendor Management