At a Glance
- Tasks: Lead transformative MarTech projects and enhance customer experiences.
- Company: Established consumer business focused on digital transformation.
- Benefits: Competitive day rate, hybrid work model, and impactful projects.
- Other info: Collaborate with top teams in a dynamic London environment.
- Why this job: Join a major transformation programme and make a real difference.
- Qualifications: Experience in MarTech, CRM, or digital transformation required.
We're partnering with a well-established consumer business that's investing heavily in its digital and customer experience capabilities. This is an opportunity to lead high-impact transformation projects, bringing together technology, marketing, data, and commercial teams to deliver meaningful change.
Role Overview
- Location: London – Hybrid (3 days per week on-site)
- Package: £Competitive per day (Inside IR35)
- Industry: Consumer / Digital Transformation
What You'll Be Doing
- Lead the delivery of strategic MarTech and customer experience transformation projects from initiation through to completion.
- Manage the implementation and migration of customer platforms, ensuring successful delivery across multiple workstreams.
- Develop and maintain project plans, delivery roadmaps, RAID logs, governance documentation, and reporting.
- Coordinate internal teams alongside external suppliers and delivery partners to keep projects on track.
- Oversee budgets, timelines, risks, dependencies, and stakeholder expectations throughout the project lifecycle.
- Facilitate governance meetings, steering groups, and regular updates for senior stakeholders.
- Work closely with Product, Marketing, Data, Digital, Engineering, Architecture, Commercial, and PMO teams.
- Support business readiness, change management, testing, deployment, and successful platform adoption.
- Identify potential risks early, remove delivery blockers, and drive continuous improvement across project delivery.
Main Skills Needed
- Proven experience delivering MarTech, CRM, Digital, or Customer Experience transformation programmes.
- Lead multiple concurrent workstreams, manage significant cross-functional dependencies, and operate effectively across a large stakeholder landscape.
- Seasoned Senior Programme Manager with proven experience delivering large-scale transformation programmes.
- Strategic leadership with a multi-workstream delivery.
- Strong background managing technology implementations, platform migrations, or customer data initiatives.
- Experience working with customer data platforms (CDPs), CRM, or marketing technology solutions.
- Exposure to commercial technology such as pricing, revenue management, or optimisation platforms.
- Excellent stakeholder management skills with the confidence to engage senior business leaders.
- Strong knowledge of Agile, Waterfall, or hybrid delivery methodologies.
- Skilled in project governance, planning, reporting, and risk management.
- Experience managing multiple suppliers and cross-functional delivery teams.
- Excellent communication, organisation, and problem-solving skills.
- Experience with platforms such as Adobe Experience Cloud, Salesforce Marketing Cloud, Tealium, Bloomreach, Braze, or similar would be beneficial.
- Professional certifications such as PRINCE2, AgilePM, MSP, or PMP are advantageous.
What's in It for You
- Join a major customer transformation programme with genuine business impact.
- Work on high-profile digital initiatives that enhance customer experience and commercial performance.
- Collaborate with experienced technology and business teams in a fast-paced environment.
- Enjoy a hybrid working model with a central London office.
- Competitive day rate and the opportunity to make an immediate impact on strategic projects.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Program Manager employer: Addition
Join a leading consumer brand that prioritises innovation and collaboration, offering a dynamic work environment in the heart of London. As a Digital UI Designer, you'll have the chance to significantly impact the online experience for millions while working alongside talented professionals in a supportive studio team. With a strong focus on employee growth and a commitment to diversity, this role provides an exciting opportunity to contribute to meaningful projects within the thriving hospitality and ecommerce sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Program Manager
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Program Manager at Addition!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Addition or be willing to refer you for that Program Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Addition who’s on the lookout for their next Program Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Program Manager role at Addition!
We think you need these skills to ace Program Manager
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Addition. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Addition
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Addition. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
