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- Tasks: Join us as an IT Support Engineer, tackling urgent system performance incidents and deploying engineering changes.
- Company: Be part of a fast-growing IT consultancy focused on high-stakes environments like national security.
- Benefits: Enjoy competitive pay and the chance to work on impactful projects with top-tier clients.
- Why this job: Make a difference in public services while developing your skills in cutting-edge technologies.
- Qualifications: Proven experience with VMware, Microsoft tools, and CCNP-level networking knowledge required.
- Other info: We value diversity and are committed to equal opportunities for all applicants.
The predicted salary is between 36000 - 60000 £ per year.
We are currently recruiting for a recognised IT Consultancy for the role of System Support Engineer. This is an exciting opportunity to join a fast-growing organisation delivering infrastructure-led solutions across secure, high-stakes environments, including public sector and national security priorities.
Work on high-impact projects that directly support national security, public services, and critical government operations, including clients such as the Home Office and MOD.
Participate in an out-of-hours on-call rota, providing 1st and 2nd line support for urgent system performance incidents.
Assist in identifying, estimating, and planning the engineering work required to deploy changes.
- Proven experience with technologies such as VMware Tanzu, VMware Cloud Foundation (VCF), vCenter, Horizon, NSX, Microsoft Hyper-V, Ubuntu/Linux, and Storage Spaces Direct (S2D).
- Solid expertise with platforms and tools including VxRail, Paradox, Microsoft Office Suite, SharePoint, Exchange, EJBCA, UserLock, Keycloak, Kibana, Ping, Nessus, NetBox, and the Elastic Stack.
- CCNP-level networking knowledge or equivalent practical experience.
Competitive pay. This is an excellent opportunity for an experienced System Support Engineer to join a leading company that is driven towards success!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Addition+ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer/IT Systems Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as VMware Tanzu and Microsoft Hyper-V. Having hands-on experience or relevant certifications can significantly boost your confidence during interviews.
✨Tip Number 2
Network with professionals in the IT consultancy field, especially those who work on projects related to national security. Attend industry events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare for technical interviews by practising common troubleshooting scenarios that you might encounter in a 1st and 2nd line support role. Being able to demonstrate your problem-solving skills will set you apart from other candidates.
✨Tip Number 4
Research the company’s recent projects and initiatives, particularly those related to public sector and national security. Showing that you understand their mission and values can make a strong impression during your interview.
We think you need these skills to ace IT Support Engineer/IT Systems Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with the technologies mentioned in the job description, such as VMware Tanzu, Microsoft Hyper-V, and networking knowledge. Use specific examples to demonstrate your expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your understanding of the importance of secure environments. Mention any previous experience with public sector clients or critical operations to make your application stand out.
Highlight Relevant Certifications: If you have any certifications related to the required skills, such as CCNP or VMware certifications, be sure to include them prominently in your application. This can significantly enhance your credibility.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully resolved system performance incidents in the past. This will demonstrate your ability to handle the responsibilities of the role effectively.
How to prepare for a job interview at Addition+
✨Showcase Your Technical Skills
Make sure to highlight your experience with the specific technologies mentioned in the job description, such as VMware Tanzu and Microsoft Hyper-V. Be prepared to discuss how you've used these tools in past roles and any relevant projects you've worked on.
✨Demonstrate Problem-Solving Abilities
Since the role involves providing support for urgent system performance incidents, be ready to share examples of how you've successfully resolved technical issues in high-pressure situations. This will show your potential employer that you can handle the demands of the job.
✨Understand the Company’s Mission
Research the consultancy's focus on national security and public services. Being knowledgeable about their clients and projects will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your practical experience, such as how you would approach a specific technical challenge or manage an on-call situation. Practising these scenarios can help you articulate your thought process clearly during the interview.
