Head Network Manager

Head Network Manager

Watford Full-Time 34000 - 46000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the operation of communal heating networks and ensure efficient services for residents.
  • Company: Join a values-driven company focused on energy services and property management.
  • Benefits: Enjoy a competitive salary, professional development, and a supportive team culture.
  • Why this job: Make a real impact in residents' lives while growing your career in a collaborative environment.
  • Qualifications: Strong knowledge of heat networks, energy regulations, and excellent analytical skills required.
  • Other info: Onsite role in Borehamwood; equal opportunity employer valuing diversity.

The predicted salary is between 34000 - 46000 £ per year.

Heat Network Manager

Keeping homes warm and energy costs fair — this role sits at the heart of a growing residential portfolio. You\’ll lead the delivery and compliance of communal heating networks, ensuring residents get efficient, transparent, and well-managed services.

Role Overview:

  • Location: Borehamwood
  • Package: £40,000 (negotiable) + benefits
  • Need to be onsite 5 days a week
  • Industry: Property management / Energy services

What You’ll Be Doing:

  • Managing the full operation of communal heat networks across multiple residential buildings
  • Ensuring accurate billing, fair energy usage allocation, and robust cost reconciliations
  • Tackling arrears and energy debt prevention with a proactive, resident-focused approach
  • Overseeing third-party billing partners to ensure accurate metering, billing and support
  • Keeping all heat services compliant with Ofgem, Heat Trust and industry standards
  • Collaborating with finance, operations, and site teams to solve technical and service issues
  • Leading on customer service for all heat network-related enquiries and complaints
  • Driving continuous improvement in heat efficiency, reliability, and future compliance readiness

Main Skills Needed:

  • Strong knowledge of communal/district heat networks and related billing processes
  • Hands-on experience with energy regulation (Ofgem, Heat Trust) and financial reconciliation
  • Comfortable working cross-functionally across technical, finance and customer teams
  • Solid analytical skills with Excel fluency and strong attention to detail
  • Clear communicator able to explain technical concepts to non-technical audiences
  • Experience from housing, building services or property/block management is a real plus

What’s in It for You:

  • Join a collaborative, values-driven team with a people-first mindset
  • A varied role with visible impact and ownership across a large residential portfolio
  • A company culture built on being meticulous, dedicated, smart and supportive
  • Real investment in your development and professional growth

We’ll keep this simple: if it sounds good, get in touch.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

Head Network Manager employer: Addition+

As a Head Network Manager at our Borehamwood location, you'll be part of a dynamic and values-driven team dedicated to providing efficient communal heating services that keep homes warm and energy costs fair. We prioritise employee growth with real investment in your professional development, while fostering a collaborative work culture that values meticulousness, dedication, and support. Join us for a role where you can make a visible impact across a large residential portfolio and enjoy the benefits of a people-first mindset.
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Contact Detail:

Addition+ Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Network Manager

✨Tip Number 1

Familiarise yourself with the latest regulations and standards related to communal heating networks, especially Ofgem and Heat Trust. This knowledge will not only help you in interviews but also demonstrate your commitment to compliance and industry best practices.

✨Tip Number 2

Network with professionals in the property management and energy services sectors. Attend relevant industry events or join online forums to connect with others who can provide insights or even referrals for the Head Network Manager role.

✨Tip Number 3

Prepare to discuss specific examples of how you've improved operational efficiency or customer service in previous roles. Highlighting your hands-on experience with energy regulation and financial reconciliation will set you apart from other candidates.

✨Tip Number 4

Showcase your analytical skills by being ready to discuss how you've used data to drive decisions in past positions. Being able to explain complex technical concepts in simple terms will be crucial, especially when dealing with non-technical stakeholders.

We think you need these skills to ace Head Network Manager

Knowledge of communal/district heat networks
Experience with energy regulation (Ofgem, Heat Trust)
Financial reconciliation skills
Cross-functional collaboration
Analytical skills
Excel fluency
Attention to detail
Clear communication skills
Ability to explain technical concepts to non-technical audiences
Experience in housing or property management
Customer service orientation
Problem-solving skills
Proactive approach to energy debt prevention
Continuous improvement mindset

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Head Network Manager position. Familiarise yourself with communal heating networks, energy regulations, and the specific skills needed for the role.

Tailor Your CV: Customise your CV to highlight relevant experience in managing communal heat networks, billing processes, and energy regulation compliance. Use specific examples that demonstrate your analytical skills and ability to work cross-functionally.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for energy services and property management. Address how your background aligns with the company's values and the impact you can make in the role. Be sure to mention your hands-on experience with energy regulations.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is crucial for this role. Consider asking a friend or colleague to review it as well.

How to prepare for a job interview at Addition+

✨Showcase Your Knowledge of Heat Networks

Make sure to demonstrate your understanding of communal and district heat networks during the interview. Be prepared to discuss specific regulations, such as Ofgem and Heat Trust, and how they impact billing processes.

✨Highlight Your Analytical Skills

Since the role requires strong analytical skills, be ready to provide examples of how you've used Excel for financial reconciliation or data analysis in previous positions. This will show your attention to detail and problem-solving abilities.

✨Prepare for Cross-Functional Collaboration

The job involves working with various teams, so think of instances where you've successfully collaborated with technical, finance, or customer service teams. Share these experiences to illustrate your teamwork skills.

✨Communicate Clearly and Effectively

As a Head Network Manager, you'll need to explain complex concepts to non-technical audiences. Practice articulating technical information in a straightforward manner, ensuring you can convey your ideas clearly during the interview.

Head Network Manager
Addition+
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