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For Companies At a Glance
- Tasks: Lead client projects, ensuring satisfaction and timely delivery while managing sales processes.
- Company: Join a global consultancy specialising in IT and business process outsourcing across various industries.
- Benefits: Enjoy a competitive salary, performance incentives, and hybrid work options in London.
- Why this job: Be part of a dynamic team, work on exciting projects, and drive impactful change in key sectors.
- Qualifications: Proven experience in IT services within manufacturing, logistics, energy, or utilities; strong client management skills required.
- Other info: Opportunity for career progression and a commitment to diversity and inclusion.
The predicted salary is between 43200 - 72000 £ per year.
We are currently working on behalf of our trusted client who is looking for a Client Delivery Director (Manufacturing, Logistics, Utilities and Energy). Our client is an international consultancy which provides IT consulting and business process outsourcing services for industries including banking, health care, manufacturing, media, and entertainment!
What You Can Expect
- Location – London (Hybrid, 1-2 days per week in London office)
- Work type – Permanent
Main Responsibilities as a Client Delivery Director (Manufacturing, Logistics, Utilities and Energy)
- Drive client satisfaction by building strong relationships, ensuring projects are delivered on time and within budget.
- Develop and implement IPA sales strategies for assigned accounts, collaborating with industry vertical sales teams.
- Manage the entire sales process, from identifying and qualifying opportunities to closing deals with a focus on client needs and value creation.
- Contribute to the IPA practice by sharing knowledge, leading communities of practice and mentoring team members.
- Motivate and develop a high performing team, providing guidance and support for their growth.
- Take responsibility for revenue, margin, pipeline, total contract value and customer satisfaction for assigned accounts.
- Work with teams across the consultancy to create targeted pitches and solutions.
- Respond to RFPs and RFIs, engage with strategic partners and participate in industry events.
Experience, Skills, and Qualifications
- Demonstrated success in delivering IT Services within at least one of the following sectors either directly or via a consultancy: Manufacturing, Logistics, Energy or Utilities.
- Experience working within an IT consultancy is essential.
- Experience in coaching and leading account teams is essential.
- Strong client delivery experience is essential.
- Exceptional client management experience with a track record of maintaining strong client relationships.
- A proactive and hands-on approach, willing to go the extra mile to achieve success.
- Experience selling and delivering Automation and AI services is preferred.
- Willing to travel approximately 40% annually to client sites if requested.
What’s In It For You?
- Amazing company to work for!
- Competitive salary with performance-based incentives.
- Opportunity for career defining progression.
- Global leading business with an opportunity to work on a series of interesting projects.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Client Delivery Director (Manufacturing, Logistics, Utilities and Energy employer: Addition+
Contact Detail:
Addition+ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Delivery Director (Manufacturing, Logistics, Utilities and Energy
✨Tip Number 1
Network with professionals in the manufacturing, logistics, utilities, and energy sectors. Attend industry events or webinars to connect with potential colleagues and clients, as personal connections can often lead to job opportunities.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in IT consulting, particularly in automation and AI services. Being knowledgeable about these areas will help you stand out during interviews and discussions.
✨Tip Number 3
Prepare to discuss your experience in client management and delivery. Be ready to share specific examples of how you've built strong client relationships and successfully delivered projects on time and within budget.
✨Tip Number 4
Showcase your leadership skills by discussing any experience you have in mentoring or developing teams. Highlighting your ability to motivate others will resonate well with the expectations for this role.
We think you need these skills to ace Client Delivery Director (Manufacturing, Logistics, Utilities and Energy
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT services, particularly within manufacturing, logistics, utilities, or energy sectors. Use specific examples to demonstrate your success in client delivery and relationship management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Emphasise your experience in leading account teams and your proactive approach to client satisfaction. Mention any relevant achievements that align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, clearly outline your skills related to sales strategies, project management, and team leadership. Make sure to include any experience with Automation and AI services, as this is preferred for the role.
Showcase Your Industry Knowledge: Demonstrate your knowledge of the consultancy industry and the specific sectors mentioned. This could be through mentioning past projects, industry events you've attended, or insights into current trends that affect the sectors of manufacturing, logistics, utilities, and energy.
How to prepare for a job interview at Addition+
✨Know Your Sectors
Familiarise yourself with the specific sectors mentioned in the job description: Manufacturing, Logistics, Utilities, and Energy. Be prepared to discuss your experience in these areas and how it relates to the role.
✨Demonstrate Client Management Skills
Prepare examples that showcase your exceptional client management experience. Highlight situations where you've built strong relationships and ensured client satisfaction, as this is crucial for the role.
✨Showcase Leadership Experience
Be ready to talk about your experience in coaching and leading account teams. Discuss how you've motivated team members and contributed to their growth, as this will be a key part of your responsibilities.
✨Understand the Sales Process
Brush up on your knowledge of the sales process, especially in IT consultancy. Be prepared to discuss how you've identified opportunities, qualified leads, and closed deals, focusing on client needs and value creation.
