Pharmacy Technician in Walthamstow

This is an exciting opportunity to join an expanding and forward-thinking organisation providing pharmacy services across multiple GP practice sites. The pharmacy technician will work flexibly across locations as part of a multidisciplinary team to support safe, effective, and efficient medicines optimisation. They will play a vital role in improving patient safety, supporting prescribing quality, and ensuring robust medicines governance systems are in place across all sites.

The post holder will undertake or have completed the CPPE Primary Care Pharmacy Education Pathway (PCPEP), which provides the knowledge and skills to deliver high-quality, patient-centred care in general practice. The role includes supervision of trainee pharmacy technician(s) & prescription clerks, leading quality and safety audits, coordinating cross-site medicines governance activities, coordinating cross-site approaches to local medicines optimisation schemes, document management, supporting the clinical pharmacists and wider GP team to improve the quality of medicines management across the organisation.

Main duties of the job

• Clinical and Medicines Optimisation support safe and efficient repeat prescribing processes and ensure accurate processing of prescription requests from different sources; carry out medicines reconciliation for discharges, outpatient letters, and new patient registrations; identify and resolve discrepancies and liaise closely with pharmacists or GPs; promote medicines synchronisation, NHS app usage, and encourage patient adherence.
• Medicines Governance maintain MHRA alert and high-risk drug monitoring records; support safe prescribing and monitoring of high-risk medicines; carry out regular spot checks for medicines storage and safety compliance; review and update SOPs and maintain audit trails.
• Education, Training and Supervision undertake CPPE Primary Care Pharmacy Education Pathway within agreed timelines; supervise, mentor, and assess trainees and provide training and guidance to staff.
• Quality Improvement and Patient Facing Activities lead or contribute to audits, quality improvement, and significant event reviews; provide advice and information to patients on safe medicine use; conduct patient clinics within scope supporting education, adherence, and self-care, and promote patient self-management.
• Professional and Organisational Responsibilities maintain GPhC registration; complete revalidation; develop and maintain effective relationships with community pharmacies; engage in continuous professional development; work flexibly across sites and uphold infection prevention, safeguarding, and data protection standards.

About us

Our organisation is guided by a strong set of core values that shape everything we do: Growth, Innovation, Fun, Compassion, and Accountability. These values are at the heart of our culture and underpin our commitment to delivering high-quality, patient-centred care. We believe in empowering our team to continuously learn and evolve, to enjoy their work, to care deeply about the communities we serve, and to take ownership in delivering excellence across all aspects of our services.

The organisation operates across seven GP practice sites, supporting a registered patient population of over 70,000+ patients. Six practices are based in Walthamstow, with one additional site located in Rainham (RM13 8RQ). Together, our practices work collaboratively to provide accessible, safe, and responsive care to our local populations. We employ over 150 staff members and place a strong emphasis on career development and staff wellbeing. The organisation is committed to supporting education, training, and professional development opportunities for all staff, ensuring a sustainable and skilled local workforce for the future.

Through our people-focused approach and values-driven leadership, we continue to grow, innovate, and deliver compassionate, accountable care for our patients and communities.

Person Specification

Working conditions Working directly in a GP practice or clinical Hub; Requirement to travel between sites.

Qualifications NVQ3 / BTEC Level 3 in Pharmaceutical Science or equivalent; Commitment to CPD and completion of CPPE PCPEP pathway (if not already completed); Post graduate qualification: CPPE Primary Care Pharmacy Education Pathway (PCPEP) 15-month course.

Experience Significant post qualifying experience in medicines management, working as a registered pharmacy technician in general practice, community or hospital pharmacy; Understanding of prescribing systems, legislation, and medicines storage standards; Excellent communication, IT, and organisational skills; Experience working under pressure and meeting deadlines; Adherence to GPhC code of conduct and professional standards; GP surgery Experience; EMIS experience; Experience of being involved in managing change; Experience across multiple GP sites or PCNs; Experience leading audits or governance checks; Experience mentoring or supervising others; Experience with vulnerable patient groups; Experience leading or contributing to audit/service improvement.

Professional Registration Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.