At a Glance
- Tasks: Inspect vehicles and ensure top-notch service while representing our brand.
- Company: Join Addison Lee, London's leading transport network since 1975.
- Benefits: Competitive salary, bonus, extensive leave, and wellness programmes.
- Other info: Flexible hours and opportunities for professional training and development.
- Why this job: Be part of a dynamic team transforming transport experiences in London.
- Qualifications: Full UK driving licence and confidence with IT systems required.
The predicted salary is between 30000 - 40000 £ per year.
About Us
Addison Lee has been at the heart of London’s transport network since 1975, delivering safe, stylish, and reliable journeys. As the capital’s leading passenger car, courier, and black taxi service, we take pride in setting industry standards. Our strength lies in our employees and drivers - genuine, ambitious, united, and proud. We believe every journey should be more than just a ride, combining cutting-edge technology with exceptional service to transform the experience for clients and drivers alike.
As part of ComfortDelGro Group, our reach extends beyond London, connecting a global private hire network of over 34,000 vehicles. Our network spans public transport (buses and rail), point-to-point services (taxis and private hire cars), and business-to-business mobility solutions, ensuring seamless connectivity for millions of people every day.
About the Role
As a key member of our Fleet Team, you will be responsible for conducting thorough vehicle inspections across our fleet. This is also a customer-facing role, so you will play an important part in representing the business and upholding our high standards of service and professionalism.
Location: West Drayton
Reporting Lines: This role reports to the Asset Manager
Main Accountabilities:
- Inspecting vehicles and recording evidence of any damage
- Customer facing role delivering customer service in a fast-paced environment to our internal and external clients
- Prioritising workload to ensure effective and efficient running of the department
- Ensuring our fleet systems are updated with the correct information
- Dealing with in-house software systems
- Ensuring health and safety is adhered to whilst moving vehicles on site
Key Stakeholders:
- Fleet Department
- Logistics Department
- Insurance Department
Hours: Monday to Friday - 10:00 to 18:00 (Flexibility to work some Saturdays)
About you:
- You will have a Full UK driving licence
- Confident using IT systems including our inspection tablets
- Some knowledge of vehicle damage is preferable
- Excellent verbal and written communication skills
Performance Standards - The jobholder will always:
- Ensure the highest level of confidentiality is always required.
- Be polite, courteous and professional when communicating with clients, potential customers and staff.
- Ensure that at every opportunity the services of the company are being promoted and marketed in a courteous and professional manner.
- Make every effort to ensure that customer/staff needs and expectations are being met.
Benefits:
- A salary of up to £26,283.56
- Up to 5% Bonus
- Life Insurance (Death in Service)
- 2 days paid volunteering leave a year
- Private Medical Insurance & Travel Insurance (after 1 year)
- Wellness Program
- Cycle to Work Scheme
- 33 days Annual Leave (incl. bank holidays)
- Extensive retail discounts via Reward Gateway (e.g. 5% off most major supermarkets)
- Support with Professional Training and Qualifications via Apprenticeships
- Season Ticket Loans
- Discounted Cabs and Courier services (within London).
Equality and Diversity Information: Addison Lee is an equal opportunities employer and welcomes applications from all sections of the community. Addison Lee are a Disability Confident employer, we have made commitments to employ, keep and develop the abilities of disabled staff.
Vehicle Swaps Inspector in West Drayton employer: Addison Lee
At Addison Lee, we pride ourselves on being a leading employer in London’s transport sector, offering a dynamic work environment where our employees are valued and empowered. With a strong focus on employee growth, we provide extensive training opportunities, a comprehensive benefits package including private medical insurance and generous annual leave, and a supportive culture that champions diversity and inclusion. Join us in West Drayton to be part of a team that is dedicated to delivering exceptional service while enjoying the perks of working for a globally connected company.
