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For Companies At a Glance
- Tasks: Lead and manage workshop staff, ensuring quality control and compliance with safety standards.
- Company: Join Addison Lee, London's top transport service, known for stylish and reliable journeys since 1975.
- Benefits: Enjoy a salary up to £37,500, bonuses, private medical insurance, and 33 days annual leave.
- Why this job: Be part of a dynamic team that values innovation, employee development, and community impact.
- Qualifications: Must have mechanical/service/warranty qualifications and strong communication skills.
- Other info: Opportunities for professional training and a supportive work environment await you!
The predicted salary is between 30000 - 42000 £ per year.
Since 1975, Addison Lee has been at the heart of London's transport network, delivering safe, stylish, and reliable journeys. As the capital's leading passenger car, courier, and black taxi service, we take pride in setting industry standards.
Our strength lies in our employees and drivers - genuine, ambitious, united, and proud. We believe every journey should be more than just a ride, combining cutting-edge technology with exceptional service to transform the experience for clients and drivers alike.
As part of ComfortDelGro Group, our reach extends beyond London, connecting a global private hire network of over 34,000 vehicles.
About The Role
Management of the workshop staff, workshop equipment, quality control, housekeeping and related health and safety, performance, efficiency, and repair method compliance in accordance with manufacturer's specifications.
Main Accountabilities
- Management of Workshop Technicians and their performance
- Carry out regular performance reviews with Technicians and deal with any disciplinary issues.
- Manage WIP and VOR workflow
- Quality control of all work completed by workshop staff
- Authorise and control internal repair costs
- Liaising with Fleet maintenance team regarding warranty repairs, recalls, booking of services, and allocation of retail repair work
- Liaising with fleet maintenance controllers and the parts department, always prioritising work according to part availability and fleet requirements
- Manage service and repair processes in line with manufacturers' specifications and safe working procedures
- Manage compliance with the manufacturer's warranty policies and procedures
- Carry out daily checks of workshop equipment and diagnostic tools, manage diagnostic software accounts, passwords, and updates
- Manage workshop equipment in line with health and safety legislation including LOLER certification and management of COSHH in the workshop
- Liaising with Health and Safety staff as well as third-party suppliers regarding maintenance, testing, and compliance of all workshop equipment.
- Management of general housekeeping and health and safety in the workshop and surrounding areas
- Liaising with Driver support team regarding the condition of vehicles receiving maintenance and repair
- Mentoring and development of workshop staff
- Any other reasonable management requests
Essential
- Mechanical / Service / Warranty / Fleet Management Technical qualification
- Commercial Awareness
- Development and maintenance of working relationships both internally and externally
- Proficient in use of Microsoft Office Software and Fleet / Workshop Management Software
- Clear communicator in both written and verbal forms
Benefits
As well as a salary of up to £37,500, you'll also receive: Up to 5% Bonus, Life Insurance (Death in Service), 2 days paid volunteering leave a year, Private Medical Insurance & Travel Insurance (after 1 year), Wellness Program, Cycle to Work Scheme, 33 days Annual Leave (including bank holidays), extensive retail discounts via Reward Gateway, support with Professional Training and Qualifications via Apprenticeships, Season Ticket Loans, Discounted Cabs and Courier services (within London).
Equality and Diversity Information
Addison Lee is an equal opportunities employer and welcomes applications from all sections of the community. Addison Lee is a Disability Confident employer; we have made commitments to employ, keep and develop the abilities of disabled staff.
Lead Workshop Supervisor employer: Addison Lee
Contact Detail:
Addison Lee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Workshop Supervisor
✨Tip Number 1
Familiarise yourself with the latest trends in fleet management and workshop operations. Understanding the current technologies and methodologies used in the industry will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the automotive and fleet management sectors. Attend industry events or join relevant online forums to connect with others who may provide insights or referrals for the Lead Workshop Supervisor role.
✨Tip Number 3
Prepare to discuss your experience in managing teams and improving workshop efficiency. Be ready to share specific examples of how you've successfully led teams and implemented quality control measures in previous roles.
✨Tip Number 4
Research Addison Lee's values and mission. Understanding their commitment to exceptional service and employee development will allow you to align your responses during interviews with what they prioritise as a company.
We think you need these skills to ace Lead Workshop Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Lead Workshop Supervisor position. Tailor your application to highlight relevant experience and skills that align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your management experience, technical qualifications, and any relevant achievements in workshop or fleet management. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your leadership skills, experience in quality control, and ability to manage compliance with health and safety regulations. Make it personal and specific to Addison Lee.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Lead Workshop Supervisor role.
How to prepare for a job interview at Addison Lee
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Lead Workshop Supervisor. Familiarise yourself with workshop management, quality control, and health and safety regulations. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Leadership Skills
As this role involves managing workshop staff, be prepared to discuss your leadership style and experiences. Share examples of how you've successfully managed teams, handled performance reviews, and resolved disciplinary issues in the past.
✨Highlight Technical Expertise
Since the position requires a strong technical background, be ready to talk about your mechanical qualifications and experience with fleet management. Discuss any relevant software you’ve used, especially in relation to workshop management.
✨Prepare Questions
Have a few insightful questions ready to ask the interviewer. This could include inquiries about the company's approach to employee development or how they ensure compliance with health and safety standards. It shows your genuine interest in the role and the company.
