At a Glance
- Tasks: Support clients by managing data and ensuring high-quality services.
- Company: A compassionate charity dedicated to improving lives in South West England and Wales.
- Benefits: Competitive salary, flexible hours, generous leave, and comprehensive training.
- Other info: Join a supportive team in a fulfilling role with great work-life balance.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Proactive attitude and experience with data management.
The predicted salary is between 25644 - 25644 £ per year.
All of our services are Free and Confidential. We have an immediate need for a Support Services Administrator. We are looking for a flexible and proactive person to help us provide hope and better lives for people across South West England and Wales. This position is permanent, full-time 35 hours per week, and based in our central Bristol office. Please note that applications without a cover letter will not be considered.
Location: Bristol
Salary: £25,644 per annum
Contract: Permanent
Department: Admin Function
The post holder will help maintain the integrity, accuracy, and accessibility of Ara client data, working closely with the Ara Data Administrator, and provide administrative oversight for referred clients across Ara services. They will support teams across the charity by managing databases, ensuring compliance with data protection regulations, and producing accurate reports to support operational and strategic decisions. A flexible and agile approach will be needed to support the administrative tasks and provide support to those clients waiting for services.
Some of the key tasks for this role include:
- Working with Excel and other CRM (Client Record Management) systems for monthly data collection and creation of reports
- Data entry tasks to meet contract requirements and the needs of the services.
- Ensuring that clients receive the highest quality services that meet their individual needs, assessing & managing risk, and focusing on building recovery capital and positive outcomes.
- Promote the service through building positive relationships with current, potential referrers and Service Users.
- Ensure that client information and electronic data are kept in line with agreed standards and practice, with regard to both hard copy and computer systems.
In return we offer:
- A competitive and benchmarked salary.
- A 35-hour working week to promote a healthy work-life balance, with flexible working.
- Up to 32 days annual leave, as well as all UK bank holidays.
- A pension scheme, comprehensive training, and a 24hr Employee Assistance Programme.
- Meaningful and fulfilling work that makes a real difference to some of the most vulnerable people in our society.
Closing date for applications: 17th August
Support Services Administrator in Bristol employer: Addiction Recovery Agency (Ara)
As a leading charity in South West England and Wales, we pride ourselves on being an excellent employer that offers meaningful and fulfilling work. Our supportive work culture fosters flexibility and proactivity, allowing employees to thrive while making a real difference in the lives of vulnerable individuals. With competitive salaries, generous annual leave, and comprehensive training opportunities, we are committed to the growth and well-being of our staff in our central Bristol office.
Contact Details:
Addiction Recovery Agency (Ara) Recruitment Team
