At a Glance
- Tasks: Support clients in onboarding and software implementation for AI & Automation projects.
- Company: Exciting SaaS start-up revolutionising the recruitment industry with AI tools.
- Benefits: Hybrid work model, dynamic team culture, and opportunities for growth.
- Other info: Fun, high-performing team with a supportive culture.
- Why this job: Join a fast-growing company making a real impact in the recruitment sector.
- Qualifications: Experience as a Junior Business Analyst and strong communication skills.
The predicted salary is between 70000 - 85000 £ per year.
A SaaS start-up that sells an AI tool into the recruitment industry. Our tool automates all back & mid-office activities, saving firms heaps of money, time and ensures complete efficiency and accuracy.
Our product is making a massive impact and completely changing the recruitment industry, so despite being a fairly young business, we've been able to scale quickly. We've already opened our second office in the States, are onboarding heaps of customers (hence the need for this role!)
The team are currently looking for an experienced Junior Business Analyst to join. The growth is due to some phenomenal enterprise customer acquisition and this BA will work closely with the Project Management team to deliver AI & Automation projects.
As a Business Analyst, you will play a critical role in the successful delivery of AI & Automation projects and ensuring a smooth software implementation experience for our clients. You'll be responsible for the early part of the project lifecycle, focusing on requirements gathering, drawing out process flow maps and workflows before handing over to the PM team.
Key Responsibilities:- Supporting new customers in the initial stage of the onboarding and software implementation process.
- Understanding technical requirements, drawing process flow maps and working closely with the Project Management team.
- Client relationship management & understanding client needs.
- Managing client expectations effectively.
- Requirements gathering and analysis, & creating clear specifications.
- Drawing out process flow maps and workflows.
- Managing project scope and schedule.
- Identifying and assessing project risks and developing mitigation strategies to minimise the impact of risks.
- Working closely with the project management team.
- Junior Business Analyst experience.
- Experience with requirement facilitation and process flow mapping.
- Ideally experience working on bespoke projects/products, rather than just configuration-based.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Ability to manage multiple projects simultaneously.
- Strong attention to detail and organizational skills.
- Experience working with remote teams.
- Background in Recruitment Staffing.
- Knowledge of RPA technologies and tools.
What the Zest team think: 'I've been fortunate to have been supporting them as they've been scaling from scratch, and not only have we built the most phenomenal, high performing team; but also one that have heaps of fun and are truly proud of what they do! Amazing culture, and amazing product - not one to miss.' Lizzie Formisano, Senior Recruitment Consultant
Junior Business Analyst in Chelmsford employer: Add Some Zest
As a rapidly growing SaaS start-up in Chelmsford, we pride ourselves on fostering a dynamic and inclusive work culture that encourages innovation and collaboration. Our employees benefit from hybrid working arrangements, ample opportunities for professional growth, and the chance to be part of a transformative product that is reshaping the recruitment industry. Join us to make a meaningful impact while enjoying a supportive environment where your contributions are valued and celebrated.
