At a Glance
- Tasks: Manage the tenancy process from offer to move-in, ensuring compliance and communication.
- Company: Fast-growing property management firm in Manchester with a focus on professionalism.
- Benefits: Competitive salary, bonus, 20 days leave, and structured training.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and make a real impact in the property sector.
- Qualifications: Experience in tenancy progression or lettings administration is preferred.
The predicted salary is between 25000 - 27000 € per year.
Salary: £25,000 – £27,000 per year + bonus + commission
Location: Manchester City Centre (office based)
Job Type: Full-time, Permanent
About the Role
Our fast-growing property management and lettings client is looking for a Tenancy Progressor to join their Manchester office and take ownership of the tenancy process from offer stage through to move-in. They manage a large portfolio of residential rental properties and pride themselves on delivering a professional, compliant and well-organised service for both landlords and tenants.
Key Responsibilities
- Manage the full tenancy progression process from offer agreed to move-in
- Prepare tenancy agreements, guarantor forms and pre-tenancy documents
- Coordinate referencing, Right to Rent checks and ID verification
- Oversee deposit collection, protection and registration
- Ensure all compliance documentation is correctly issued (e.g. safety certificates and legal documents)
- Maintain accurate tenancy records across internal systems
- Communicate with tenants, landlords and internal teams throughout the process
- Work closely with property management to ensure inventories and pre-tenancy works are completed
- Escalate any compliance, referencing or financial issues where necessary
About You
- Experience in tenancy progression, lettings administration or residential property
- Understanding of UK lettings compliance
- Highly organised with excellent attention to detail
- Confident and professional communicator
- Able to manage multiple cases in a fast-paced environment
- Experience with property management systems is desirable but not essential
What We Offer
- £25,000 – £27,000 salary + bonus + commission
- 20 days annual leave + bank holidays
- City centre office location
- Structured training and support
- Opportunity to grow within a fast-expanding business
Tenancy Support Coordinator employer: Add Property
Join our dynamic team in Manchester City Centre as a Tenancy Support Coordinator, where we prioritise a supportive work culture and offer structured training to help you thrive. With competitive salaries, bonuses, and a commitment to employee growth, we ensure that you have the tools and opportunities to advance your career in the fast-paced property management sector. Experience the benefits of working in a vibrant city location while contributing to a professional and compliant service for landlords and tenants alike.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Support Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the property management field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their needs, especially in tenancy progression and compliance.
✨Tip Number 3
Practice your communication skills! As a Tenancy Support Coordinator, you'll need to be a confident communicator. Role-play common interview questions with a friend to get comfortable.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Tenancy Support Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Tenancy Support Coordinator role. Highlight any relevant experience in tenancy progression or lettings administration, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your understanding of UK lettings compliance and how your communication skills can help us deliver a top-notch service.
Showcase Your Experience:In your application, be sure to highlight any specific experiences that relate to managing tenancy processes. If you've dealt with referencing or compliance documentation before, let us know – we love seeing that kind of initiative!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Add Property
✨Know Your Stuff
Make sure you brush up on your knowledge of tenancy progression and UK lettings compliance. Familiarise yourself with the key responsibilities listed in the job description, so you can confidently discuss how your experience aligns with what they’re looking for.
✨Showcase Your Organisation Skills
Since the role requires excellent organisational skills, prepare examples from your past experiences where you successfully managed multiple cases or projects. This will demonstrate your ability to thrive in a fast-paced environment.
✨Communicate Clearly
As a Tenancy Support Coordinator, communication is key. Practice articulating your thoughts clearly and professionally. You might even want to role-play common interview questions with a friend to get comfortable with your responses.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, or specific challenges they face in tenancy progression. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
