At a Glance
- Tasks: Manage the tenancy process from offer to move-in, ensuring everything runs smoothly.
- Company: Fast-growing property management firm in Manchester with a focus on professionalism.
- Benefits: Competitive salary, bonuses, 20 days leave, and structured training.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and make a real difference in people's rental experiences.
- Qualifications: Experience in tenancy progression or lettings administration is a plus.
The predicted salary is between 25000 - 27000 € per year.
Salary: £25,000 – £27,000 per year + bonus + commission
Location: Manchester City Centre (office based)
Job Type: Full-time, Permanent
About the Role
Our fast-growing property management and lettings client is looking for a Tenancy Progressor to join their Manchester office and take ownership of the tenancy process from offer stage through to move-in. They manage a large portfolio of residential rental properties and pride themselves on delivering a professional, compliant and well-organised service for both landlords and tenants.
Key Responsibilities
- Manage the full tenancy progression process from offer agreed to move-in
- Prepare tenancy agreements, guarantor forms and pre-tenancy documents
- Coordinate referencing, Right to Rent checks and ID verification
- Oversee deposit collection, protection and registration
- Ensure all compliance documentation is correctly issued (e.g. safety certificates and legal documents)
- Maintain accurate tenancy records across internal systems
- Communicate with tenants, landlords and internal teams throughout the process
- Work closely with property management to ensure inventories and pre-tenancy works are completed
- Escalate any compliance, referencing or financial issues where necessary
About You
- Experience in tenancy progression, lettings administration or residential property
- Understanding of UK lettings compliance
- Highly organised with excellent attention to detail
- Confident and professional communicator
- Able to manage multiple cases in a fast-paced environment
- Experience with property management systems is desirable but not essential
What We Offer
- £25,000 – £27,000 salary + bonus + commission
- 20 days annual leave + bank holidays
- City centre office location
- Structured training and support
- Opportunity to grow within a fast-expanding business
Tenancy Support Coordinator in Manchester employer: Add Property
Join our dynamic team in the heart of Manchester City Centre, where we prioritise a supportive work culture and offer structured training to help you thrive as a Tenancy Support Coordinator. With competitive salaries, bonuses, and ample opportunities for career growth within our rapidly expanding property management firm, you'll find meaningful and rewarding employment while contributing to a professional service that benefits both landlords and tenants.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Support Coordinator in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management world. Attend local events or join online groups where you can meet people who might know about openings or can give you insider tips.
✨Tip Number 2
Prepare for interviews by practising common questions related to tenancy progression and compliance. We recommend role-playing with a friend or using mock interview platforms to boost your confidence.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've managed multiple cases or handled compliance issues in the past. This will demonstrate that you're the right fit for the fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Tenancy Support Coordinator in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Tenancy Support Coordinator role. Highlight any relevant experience in tenancy progression or lettings administration, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your understanding of UK lettings compliance and how your communication skills will help us deliver top-notch service.
Showcase Your Experience:In your application, be sure to include specific examples of your past experiences that relate to the key responsibilities of the role. Whether it’s managing tenancy agreements or coordinating referencing, we want to see what you’ve done!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Add Property
✨Know Your Stuff
Make sure you brush up on your knowledge of tenancy progression and UK lettings compliance. Familiarise yourself with the key responsibilities listed in the job description, so you can confidently discuss how your experience aligns with what they’re looking for.
✨Showcase Your Organisation Skills
As a Tenancy Support Coordinator, being organised is crucial. Prepare examples from your past experiences where you successfully managed multiple cases or projects. This will demonstrate your ability to handle the fast-paced environment they mentioned.
✨Communicate Like a Pro
Since the role involves communicating with tenants, landlords, and internal teams, practice articulating your thoughts clearly and professionally. You might even want to prepare a few questions to ask them about their communication processes to show your interest.
✨Be Ready for Compliance Questions
Expect questions around compliance documentation and safety certificates. Brush up on the relevant regulations and be prepared to discuss how you would ensure all compliance documentation is correctly issued in your role.
