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For Companies At a Glance
- Tasks: Manage and collect service charge payments from leaseholders and tenants.
- Company: Join a dynamic property management team in Watford.
- Benefits: Competitive salary and a supportive work environment.
- Why this job: Make a difference by ensuring smooth financial operations in property management.
- Qualifications: Strong communication, organisation, and basic accounting skills required.
- Other info: Opportunity for career growth in a diverse and inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an experienced and motivated Credit Controller to join our clients team, the role involves managing and collecting service charge payments and other fees from leaseholders or tenants.
What You Can Expect
- Location – Watford, office based.
- Salary – Competitive salary depending on experience
- Industry – Property Management
- Work type – Permanent
Main Responsibilities as a Credit Controller
- Monitor leaseholder and tenant accounts for outstanding payments
- Issue invoices, reminders, and statements for service charges and other fees
- Chase overdue payments via phone, email, or letter
- Work with residents to resolve payment disputes or queries, this can be over the phone or email
- Maintain accurate records of communications and payment arrangements
- Liaise with property managers and legal teams on persistent arrears
- Help ensure steady cash flow for the effective maintenance of the building
- Ensure compliance with lease terms and relevant regulations
Skills and Attributes
- Strong communication skills – to handle payment discussions clearly and professionally
- Organisation and time management – to track multiple accounts and meet deadlines
- Attention to detail – to ensure accurate invoicing and record-keeping
- Customer service skills – to maintain positive relationships with residents and clients
- Basic accounting knowledge – to understand service charges, ledgers, and payments
- IT proficiency – Excel
- Problem-solving skills – to deal with difficult conversations or account issues
For further information on this Credit Controller role apply below!
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
By applying you are confirming you are happy to be added to the Addition mailing list regarding future suitable positions and marketing efforts. You can opt out of this at any time simply by contacting one of our consultants.
Adprop2
Credit Controller employer: Add Property
Contact Detail:
Add Property Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help us tailor our answers and show that we're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more we rehearse, the more confident we'll feel when it’s our turn to shine.
✨Tip Number 3
Dress the part! Make sure we look professional and appropriate for the office environment. First impressions matter, and we want to show that we take the opportunity seriously.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can go a long way in keeping us on the interviewer’s radar. It shows our enthusiasm and appreciation for the opportunity.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and property management. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Credit Controller role. Share specific examples of how you've successfully managed accounts or resolved disputes in the past.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and professional language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Add Property
✨Know Your Numbers
As a Credit Controller, you'll be dealing with invoices and payments all day long. Brush up on your basic accounting knowledge before the interview. Be ready to discuss how you manage service charges and handle ledgers, as this will show your understanding of the role.
✨Communication is Key
Strong communication skills are essential for this position. Prepare examples of how you've successfully handled payment discussions or resolved disputes in the past. Practising clear and professional responses will help you shine during the interview.
✨Show Your Organisational Skills
You'll need to track multiple accounts and meet deadlines, so demonstrate your organisational abilities. Bring along a system or method you've used in the past to manage your workload effectively. This will give the interviewer confidence in your time management skills.
✨Be Ready for Problem-Solving
Expect questions about how you would handle difficult conversations or account issues. Think of specific scenarios where you've successfully navigated challenges. Showing that you can think on your feet and resolve issues will set you apart from other candidates.
