Block Manager in Beckenham

We are looking for an experienced and motivated Block Manager to join our clients team, the role involves block management of a portfolio of buildings and estates in south London, Kent and Surrey.

What You Can Expect

• Location – Beckenham
• Salary – Up to £42,000
• Industry – Property Management
• Work type - Permanent/ hybrid working

Main Responsibilities as a Property Manager

• Ensure that the processes followed are compliant and consistent with company policies and procedures and are updated and applied to required standards.
• Oversee day to day maintenance and repairs of leasehold and freehold properties.
• Prepare for and attend client Board meetings, including AGMs and Directors meetings which may be held in the evenings or outside normal business hours.
• Oversee day to day, contracted planned and cyclical maintenance.
• Assist with the project management of major internal and external works including liaison where appropriate with the relevant surveyor or professional consultant if one is appointed.
• Deal with client, flat owners/tenants queries.
• Manage on-site staff and associated relevant employment issues.
• Carry out regular site visits and inspections to ensure all buildings are in good order highlighting any defects or problems.
• Monitor insurance claims progress assisting as necessary.
• Liaison and communications with clients, leaseholders and residents concerning management issues.
• Deliver co-ordinated, compliant approach to health and safety across the portfolio including arranging fire, health & safety risk assessments, electrical and asbestos inspections ensuring recommendations are undertaken and completed.
• Review and agree all client correspondence and estate circulars including newsletters and electronic data ensuring that communication is efficient, timely and accurate.
• In conjunction with accounts staff produce budgets, including reserve funding for the forthcoming years for client approval.
• Manage the portfolio arrears levels and credit control procedures taking steps to meet agreed targets and reporting reasons for variations.
• Manage expenditure against budget throughout the financial year and produce reports as required for the Board.

Skills and Attributes

• Knowledge of relevant residential legislation, RICS Residential Code and TPI Regulations and procedures and best practice regarding residential block property management.
• Experience in interpreting and advising on property leases and client company procedures.
• Good verbal and written communication skills and experience in dealing with diverse client and leaseholder groups as well as internal staff and ability to produce, accurate succinct correspondence and reports.
• Good organisation skills and initiative are essential ensuring a logical approach to prioritising and planning activities across the portfolio.
• The ability to research, analyse and reason logically and effectively within tight and conflicting timeframes.
• Excellent IT skills including Word, Excel and experience of specialist block management software.
• Experience in supervising on-site staff and assuming responsibility for internal and external workload allocation, identifying development needs and performance planning and feedback.
• A commitment to providing good quality customer service to a high standard.

For further information on this Property Manager role apply below.