Digital Marketing Account Manager
SEO Customer Service - Altrincham - 37.5 hours
Salary 25-27K
Hybrid working after probation
Are you passionate about helping small businesses online?
We are looking for an account manager/customer service specialist to join our Local SEO Team, delivering next-level customer service and digital marketing services on a hugely varied portfolio of clients.
What to expect as a Digital Marketing Account Executive?
You will be helping to manage the overall client experience on behalf of Add people. The successful candidate will have the opportunity to use or develop wider digital marketing skills, with the primary purpose of the role being:
- Managing client relationships
- Reporting on results
- Recommending changes and improvements to campaigns
- Introducing new opportunities for clients to improve their digital marketing presence.
With exciting expansion plans in progress, this is an unparalleled opportunity to either begin or further a career in the digital marketing industry!
What we want you to bring to the party:
- Excellent communication skills
- An interest in all things digital
- Willingness to learn
Required Skills for a Digital Marketing Account Manager:
- Previous customer service/communication role experience a must
- Self-starter with a positive attitudeWilling to go the extra mileTeam playerCommitted to self-developmentAdaptableCurious and inquisitive nature
Desired Skills for a Digital Marketing Account Manager:
- Digital marketing account management/customer service
- SEO/digital marketing knowledge
- Experience in introducing new services to a customer base through upselling/cross selling
Who are Add People?
Add People are built to serve small to medium-sized businesses. There are 6 million in the UK, that account for 60% of the employment of the nation. They are the lifeblood of the economy and we've been serving them since 2002.
But, they're a diverse bunch... And we don't discriminate, we put as much effort into growing their business online whether they've 1, or 101 employees.
With our team of over 200 digital marketing professionals and 4000 clients around the world, it's our aim to help small businesses thrive.
We're a Google Partner, Microsoft Elite Channel Partner and a Facebook Marketing Partner... and have been awarded Investors In People (IIP) "Platinum".
Why work for Add People?
- Sociable working hours
- Healthcare scheme
- Contributory pension
- 30 days holiday which increases with service (included BH's)
- Cycle to work scheme
- Subsidised social events
- Regular incentives and rewards
- LGBTQ+ friendly workplace
- Age-inclusive
- Investors In People (IIP) Platinum
Job Type: Full-time
Ability to commute/relocate: Altrincham, Greater Manchester: reliably commute or plan to relocate before starting work (required)
Work authorisation: United Kingdom (required)
Work Location: In person
Digital Marketing Account Manager in Stretford employer: Add People
At Add People, we pride ourselves on being an exceptional employer that values the growth and development of our team members. Located in Altrincham, we offer a vibrant work culture that fosters collaboration and innovation, alongside competitive salaries and opportunities for professional advancement in the digital marketing field. Join us to make a meaningful impact on small businesses while enjoying a supportive environment that champions your success.
