At a Glance
- Tasks: Lead office operations, financial admin, customer service, and logistics with innovative tech solutions.
- Company: Join Add-Olives Ltd, a vibrant food wholesaler specialising in Mediterranean delights.
- Benefits: Enjoy competitive pay, a supportive team, and opportunities for growth in a dynamic environment.
- Other info: Immediate start available; perfect for proactive individuals ready to shape the future of our business.
- Why this job: Make a real impact by modernising processes and driving efficiency with cutting-edge technology.
- Qualifications: Experience in operations management, software integration, and strong IT skills are essential.
The predicted salary is between 36000 - 44000 £ per year.
About the role.
Add-Olives Ltd is a growing food wholesaler and distributor specialising in Mediterranean foods, olives, nuts and other food products..
We are looking for an experienced, proactive and technology-driven Office Operations & Systems Integration Manager to oversee our office operations, financial administration, customer service, import logistics and team management..
The successful candidate will also lead the implementation of software integrations, automation and AI solutions to modernise our business processes, reduce manual administration and improve overall efficiency..
Key responsibilities.
1. Systems Integration, Automation, EDI & AI.
- Implement and manage software integrations, particularly between Sage 50, Microsoft 365 and our e-commerce website and external business systems..
- Set up and manage EDI connections with customers and suppliers, including the electronic exchange of purchase orders, sales orders, invoices and other trading documents..
- Introduce automated customer order processing, including email and PDF order recognition..
- Implement automatic supplier invoice recognition (OCR) and processing..
- Explore and introduce AI and automation tools to improve administration, reporting and business efficiency..
- Identify opportunities to reduce manual data entry and streamline business processes..
2. Financial Administration & Credit Control.
- Manage customer credit control, overdue accounts and debt collection..
- Oversee supplier invoices, purchase ledger and supplier statement reconciliations..
- Set up and manage automated bank feeds and regular bank reconciliations..
- Improve financial reporting, cash flow monitoring and accounting procedures..
3. Import Logistics & Purchasing Coordination.
- Arrange and coordinate imported goods transportation, including international shipments and deliveries..
- Liaise with overseas suppliers, freight forwarders, shipping companies and customs agents..
- Coordinate shipping schedules, transport documentation, customs clearance and delivery arrangements..
- Monitor incoming shipments and resolve transport or delivery issues..
4. Customer Service & Office Management.
- Handle customer enquiries by telephone and email..
- Oversee customer orders, order queries and general customer service..
- Supervise and coordinate the office administration team..
- Allocate responsibilities, monitor performance and improve working procedures..
- Ensure efficient communication and smooth day-to-day office operations..
Essential experience and skills.
- Proven experience in operations management or a similar senior business administration role..
- Strong knowledge of Sage 50 and accounting processes..
- Experience with credit control, purchase ledger, sales ledger and bank reconciliations..
- Experience implementing software integrations and business automation..
- Experience with EDI systems and electronic document exchange..
- Excellent IT skills, particularly Microsoft 365 and Excel..
- Experience supervising staff and managing operational processes..
- Strong organisational, communication and problem-solving skills..
Desirable.
- Experience in food wholesale and hospitality distribution..
- Experience in international logistics, imports and freight coordination..
- Knowledge of OCR invoice recognition, ERP/CRM systems and AI tools..
- Experience automating business processes and integrating accounting software with e-commerce platforms..
The ideal candidate.
We are looking for someone who is commercially aware, independent, organised and forward-thinking..
This is not simply an office administration position.
We need someone who can take ownership of important business functions, manage customer and supplier relationships, improve existing systems, introduce modern technology and AI, supervise people and help drive the company's future growth.
Experience
Required
Employment
Full-time
Schedule
Monday - Friday
Benefits
Competitive, dependent on experience
Starting time
Immediate start!
About Add-Olives ltd: We supply some of the best restaurant and hotels in central London, mostly in the Mayfair area.
Office Manager in London employer: Add-Olives ltd
Add-Olives Ltd offers a dynamic work environment focused on modernizing business processes through technology and automation. Employees have the opportunity to lead innovative projects that enhance efficiency and streamline operations. The company values proactive team members who are eager to contribute to its growth in the Mediterranean food distribution sector.
StudySmarter Expert Advice🤫
We think this is how you could land Office Manager in London
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Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Office Manager role at Add-Olives ltd!
We think you need these skills to ace Office Manager in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
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Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
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How to prepare for a job interview at Add-Olives ltd
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Add-Olives ltd. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!