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For Companies At a Glance
- Tasks: Lead client relationships and elevate the Account Management function at Adcrate.
- Company: Join a fast-growing, AI-driven performance creative agency with a collaborative culture.
- Benefits: Fully remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing client experiences and leading a talented team.
- Qualifications: Proven experience in account management and strong leadership skills.
- Other info: Dynamic, ambitious environment focused on quality and innovation.
The predicted salary is between 43200 - 72000 £ per year.
Location: Fully Remote (UK, EU, or North America)
Commitment: Full-time
Time zone: UK/EU preferred; EST overlap required if based in North America
Reports to: C‑Suite Leadership (CEO/COO)
About Adcrate
Adcrate is a fast‑growing, AI‑driven performance creative agency helping eCommerce and digital product brands scale through high‑performing content and paid media systems. We build premium creative that converts, powered by strategic thinking, data, and fast iteration. Our team blends strategists, editors, and performance leads - lean, smart, and obsessed with quality. We’re remote, collaborative, ambitious, and building the future of creative‑first growth.
The Role
We are hiring a Senior Account Manager / Head of Accounts to lead our Account Management function and elevate the client experience at Adcrate. This is a leadership‑track role for someone who wants to:
- Own client success, communication quality, and retention
- Build the systems, standards, and processes for the Account Management function
- Coach and lead Account Managers (now + as we scale)
- Be the escalation and quality control point between clients, creative, and performance teams
- Ensure clients feel deeply supported, informed, and guided
Today, we have Account Managers who handle day‑to‑day comms – your job is to make their function world‑class while also leading key client relationships yourself.
What You’ll Be Doing
- Act as senior point of contact for key client accounts
- Manage escalations, tricky conversations, and relationship recovery
- Ensure consistency in tone, clarity, confidence, and expectations across all AM communications
- Strengthen the premium client experience Adcrate is known for
- Team Leadership
Senior Account Manager employer: Adcrate
Contact Detail:
Adcrate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the lookout for a Senior Account Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their values and how they align with your experience in account management. This will help you stand out as someone who truly gets what they're about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can elevate client experiences and drive success. Tailor your examples to show how you've handled tricky conversations and built strong relationships in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our ambitious team at Adcrate.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Account Manager role. Highlight your leadership experience and any relevant achievements in client management to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your background makes you the perfect candidate. Don’t forget to mention your understanding of our mission at Adcrate!
Showcase Your Communication Skills: As a Senior Account Manager, communication is key. Make sure your application is clear, concise, and free of errors. This is your opportunity to demonstrate the quality of communication we value at Adcrate.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Adcrate
✨Know Your Stuff
Before the interview, dive deep into Adcrate's mission and values. Understand their approach to performance creative and how they leverage AI in their strategies. This will not only show your genuine interest but also help you align your experience with their goals.
✨Showcase Your Leadership Skills
As a Senior Account Manager, you'll be leading teams and managing client relationships. Prepare examples from your past where you've successfully coached others or resolved conflicts. Highlighting these experiences will demonstrate your capability to elevate the client experience at Adcrate.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially around tricky client conversations or escalations. Think of specific scenarios where you turned a challenging situation into a success story. This will showcase your ability to handle the pressures of the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about Adcrate's future plans or their approach to client retention. This shows you're not just interested in the role but also in contributing to the company's growth and success.
