At a Glance
- Tasks: Support our Service and Maintenance team with administrative tasks and customer queries.
- Company: Join a supportive business that values its people and fosters long-term careers.
- Benefits: Competitive salary, free parking, 25 days annual leave, and skill development opportunities.
- Other info: Enjoy a friendly work environment with varied tasks and career growth potential.
- Why this job: Be part of a close-knit team and make a real difference in daily operations.
- Qualifications: Previous admin experience, strong IT skills, and excellent communication abilities.
The predicted salary is between 25000 - 30000 £ per year.
Salary: Competitive
Location: Chelmsford
Contract: Permanent
Hours: Full time, 40 hours per week, Monday to Friday, 8am to 5pm.
Are you an organised and customer-focused Administrator looking for your next opportunity? We're looking for a talented Administrator to join our busy Service and Maintenance team in Chelmsford. This is a fantastic opportunity to become part of a supportive business that genuinely values its people, with many employees choosing to build long and successful careers with us.
The Role
You'll be joining a small, close-knit admin team, several of whom have been with the business for many years. Providing day-to-day support across our Service and Maintenance departments. The role has a steady rhythm with familiar, recurring tasks and you'll be expected to get on with things independently rather than waiting to be directed. It suits someone who takes quiet pride in doing their job well and keeping things ticking over reliably. You'll need to have previous administrative experience.
Key Responsibilities
- Answering calls and handling customer and engineer queries professionally and efficiently
- Sending service and maintenance worksheets to customers
- Logging service calls and helping coordinate engineer attendance
- Requesting and chasing purchase orders
- Sending daily job information to engineers
- Updating records on our management system
- Assisting with maintenance contract renewals
- Portal and database administration, permits & RAMS
- Covering colleagues across the admin team during holidays and absences
About You
We're looking for someone who is organised, adaptable, and enjoys providing excellent customer service.
You'll Ideally Have:
- Previous administrative experience in a busy and reactive environment.
- Strong IT skills, particularly in Microsoft Office applications.
- Experience using databases or business management systems (desirable).
- Excellent communication and customer service skills.
- The ability to prioritise workloads and respond calmly to changing demands.
- A proactive approach and strong attention to detail.
What We Offer
- Competitive salary, dependent on experience and skills.
- A friendly and supportive working environment.
- Free on-site parking.
- Varied and interesting work with opportunities to develop your skills.
- 25 days' annual leave plus.
Administrator employer: Adcock Refrigeration and Air Conditioning
As a leading business in the heating and cooling industry, we pride ourselves on fostering a vibrant work culture that prioritises employee satisfaction and growth. Our commitment to professional development, coupled with competitive benefits and a supportive team environment, makes us an exceptional employer for those looking to thrive in the Sales Engineer role in Refrigeration and Air Conditioning. Join us in our mission to enhance client experiences while enjoying a fulfilling career in a dynamic location.
Contact Details:
Adcock Refrigeration and Air Conditioning Recruitment Team
