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- Tasks: Manage the hire process from enquiry to equipment return, ensuring smooth operations.
- Company: Adco Crane Hire Ltd provides reliable mobile crane services across the UK.
- Benefits: Enjoy competitive pay, a company pension, on-site parking, and professional development.
- Why this job: Join a dynamic team in a fast-paced environment with opportunities for growth.
- Qualifications: Experience in hire desk coordination or logistics preferred; strong communication skills required.
- Other info: Full-time role based in Grimsby with weekly pay structure.
The predicted salary is between 22500 - 31500 £ per year.
2 weeks ago Be among the first 25 applicants
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Hire Desk Controller – Crane Hire Operations
Location: Grimsby | Full-Time | Industry: Crane Hire & Logistics
Adco Crane Hire Ltd is seeking a proactive, organised and customer-focused Hire Desk Controller to join our growing team. This is a key role within our business, responsible for managing the complete hire process — from initial enquiry to equipment return — ensuring smooth operations and top-tier customer service.
This is an excellent opportunity for someone with a background in hire desk coordination, logistics, or construction support who thrives in a fast-paced environment.
Key Responsibilities
Handle incoming hire enquiries via phone, email, and online systems, providing advice, quotes, and securing bookings.
Liaise with transport, engineering, and crane teams to ensure timely delivery, operation, and collection of hired equipment.
Accurately log and manage bookings, coordinating the availability of cranes, operators, and drivers.
Build and maintain strong working relationships with clients, site teams, engineers, and internal departments.
Convert enquiries into confirmed orders and identify opportunities to maximise utilisation and sales.
Maintain accurate records, process paperwork, input data into QuickBooks, and ensure compliance with all policies and regulations.
Ensure all activities meet company, legal, and HSE standards.
Skills & Experience
• Strong organisational skills with the ability to manage multiple tasks and priorities
• Confident communicator with excellent verbal and written communication skills
• IT literate – comfortable with Microsoft Office, email systems, and CRM software
• Experience using QuickBooks or similar invoicing/accounting software
• Knowledge of the crane hire or construction industry (advantageous but not essential)
• Ability to problem-solve quickly and calmly under pressure
What We Offer
• Competitive salary (DOE)
• Opportunity for long-term growth within a growing company
• Supportive and experienced team
• On-site training and ongoing professional development
About Us
Adco Crane Hire Ltd is a specialist provider of mobile crane services across the UK. With a reputation for reliability and professionalism, we work on a wide range of construction, infrastructure, and logistics projects. This role offers a chance to be part of a dynamic team at the heart of our operations.
Job Type: Full-time
Pay: £26,500.00-£31,500.00 per year
• Company pension
Schedule:
• Monday to Friday
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Accounting/Auditing and Finance
-
Industries
Construction
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Hire Desk Controller employer: Adco Crane Hire
Contact Detail:
Adco Crane Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller
✨Tip Number 1
Familiarise yourself with the crane hire and logistics industry. Understanding the terminology and processes involved will help you communicate effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the crane hire and construction sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at Adco Crane Hire Ltd.
✨Tip Number 3
Prepare for situational questions by thinking of examples from your past experiences where you've successfully managed multiple tasks or resolved customer issues. This will showcase your organisational skills and ability to work under pressure.
✨Tip Number 4
Research Adco Crane Hire Ltd's recent projects and achievements. Being knowledgeable about the company's operations will allow you to tailor your responses and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Hire Desk Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hire desk coordination, logistics, or construction support. Use keywords from the job description to demonstrate that you meet the specific requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer service skills and ability to manage multiple tasks. Mention any experience with QuickBooks or CRM software, as well as your problem-solving abilities under pressure.
Highlight Relevant Skills: In your application, emphasise your strong organisational skills, communication abilities, and IT literacy. Provide examples of how you've successfully managed bookings or coordinated teams in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Adco Crane Hire
✨Know the Company Inside Out
Before your interview, take some time to research Adco Crane Hire Ltd. Understand their services, values, and recent projects. This will not only show your interest but also help you tailor your answers to align with their goals.
✨Demonstrate Your Customer Service Skills
As a Hire Desk Controller, customer service is key. Prepare examples from your past experiences where you successfully handled customer enquiries or resolved issues. Highlight your proactive approach and ability to build relationships.
✨Showcase Your Organisational Abilities
This role requires strong organisational skills. Be ready to discuss how you manage multiple tasks and priorities effectively. You might want to share specific tools or methods you use to stay organised, especially in a fast-paced environment.
✨Familiarise Yourself with Relevant Software
Since the job involves using QuickBooks and CRM software, brush up on your knowledge of these tools. If you have experience with similar software, be prepared to discuss it and how it has helped you in previous roles.
