At a Glance
- Tasks: Lead client relationships and manage a dynamic team in delivering top-notch data analytics.
- Company: Join Adclaro, a fast-growing agency focused on marketing effectiveness.
- Benefits: Enjoy hybrid working, private medical insurance, and generous holiday allowances.
- Other info: Be part of a diverse team that values growth, collaboration, and innovation.
- Why this job: Make a real impact in a supportive environment while shaping your career path.
- Qualifications: 5+ years in Marketing Mix Modelling with strong leadership and communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Reporting to: Senior Client Services Director
Location: London Euston (Hybrid, 2-3 days a week in the office)
Type of contract: Full-time, Permanent
Hours: Monday-Friday, 9-5, flexible
About the role
Rapid and large-scale growth in the demand for our services means that we are actively looking to expand our team. We are seeking a dynamic and passionate Client Services Director with 5+ years of hands-on experience in Marketing Mix Modelling (MMM). This role combines strategic planning with proactive team management, ensuring that the data programme and team deliver high-quality, efficient and effective data analytic services to our clients.
As such, the Client Services Director will manage the overall relationship with the client, covering areas as diverse as:
- Ensuring client projects are delivered on time and meet their expectations
- Resource planning to ensure that we have the right people, skills and processes in place to deliver
- Ensuring that the highest levels of technical and quality assurance are met
- Scoping new business opportunities and actively seeking areas to expand our service provision within the client
- Leading, mentoring and developing a team of analysts
Whilst most of the service delivery will be virtual, there may, on the odd occasion, be a requirement to travel internationally, but this would very much be the exception and not the norm.
Candidate profile
Given the large scale of the projects, the right individual must be comfortable dealing with large-scale, high-profile client engagements. As such, they must have proven experience (5+ years) in a managerial role within the Marketing Mix Modelling industry and must be used to dealing with many stakeholders that often have competing agendas.
A confident communicator, the right individual will actively lead and mentor the team, managing the client's expectations to ensure we deliver to brief. The senior leadership team and operations department will be actively supporting throughout.
- Extensive client relationship and project management experience
- A background in Marketing Mix Modelling gained in a media agency/similar environment
- Excellent presentational skills and the ability to relate highly technical information to a non-technical audience
- Highly motivated, can take the initiative and will work with minimal supervision
- Desire to actively grow the client offering
- Team structuring and management: Align and lead the team by understanding needs, fostering collaboration, motivating members and supporting their growth
- Entrepreneurial flair and an eye for the development of new products/services/processes
- Team player with a willingness to develop strong relationships with clients
- P&L/Revenue management
About us
Adclaro is an established and fast-growing marketing effectiveness agency dedicated to providing best-in-class marketing mix modelling (MMM) services to a range of high-profile brands. Our work helps brands truly understand their media and marketing performance in terms of what has worked in the past, and indeed what is likely to work better in the future.
We are a completely independent and owner-managed agency, we place a strong emphasis on openness and transparency when it comes to our services and work closely with our clients to both verify and embed the results of our work. We learn, develop and succeed together, fostering an ego-free and positive company culture, to ensure we can achieve business goals and personal dreams at the same time. We pride ourselves on the quality of our work, opening it up to independent 3rd party scrutiny via our ISO 9001 and 27001 Quality Assurance Accreditation.
Diversity, Equity & Inclusion at Adclaro
We are an equal opportunity employer and are committed to building an inclusive and diverse workforce. We welcome applicants from all backgrounds, experiences and perspectives, striving to create a workplace where everyone can thrive and contribute their best.
Here’s how we support you
- Opportunity to join a rapidly growing business
- Hybrid working style: mixture of office and home-based working
- Private Medical Insurance
- Annual bonus based on individual and company performance
- Company Pension Scheme (auto-enrolment with employer contributions)
- 25 days’ annual holiday (plus bank holidays)
- Additional holiday days for long-term employees to recognize loyalty and commitment
- Birthday amnesty: paid additional day off for your birthday each year
- Access to a wide range of professional training and development programmes designed to enhance your skills, fuel your ambition and accelerate your career growth
- Regular company events & team socials to bring everyone together
- A chance to shape career path and develop the role as the company develops
- Opportunities to attend conferences and events to stay at the forefront of your field and expand your professional network
What to expect next?
Should you see a strong fit, we can’t wait to learn more about you as a person and the experience you bring. After you submit your application, the next steps, if successful, will typically include an initial call with the recruiter, followed by the formal interview process.
At Adclaro we respect your privacy and are committed to protecting the personal data you provide during recruitment. Thank you for your patience and for considering a career with Adclaro.
Client Services Director in England employer: Adclaro
Adclaro is an exceptional employer that fosters a dynamic and inclusive work culture, offering a hybrid working model that promotes flexibility and work-life balance. With a strong emphasis on professional development, employees benefit from extensive training programmes, opportunities for career growth, and a supportive environment that encourages collaboration and innovation. Located in London Euston, the company not only prioritises employee well-being with generous benefits like private medical insurance and additional holiday days but also champions diversity and inclusion, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Director in England
✨Get Involved in Data Science Meetups
Tap into local data science meetups or workshops to connect with fellow enthusiasts and professionals. These events are goldmines for networking, and sometimes even lead directly to job openings at companies like Adclaro!
✨Show Off Your Projects
Start building a public portfolio showcasing your data science projects on platforms like GitHub or personal websites. Highlight unique analyses or models you've developed. This not only demonstrates your skills but also gets your name out there for roles like Client Services Director at Adclaro.
✨Leverage Professional Networks
Join professional bodies related to data science, like the Data Science Society or similar organisations. Getting involved can lead to mentorship opportunities and insider knowledge about full-time positions at companies like Adclaro.
✨Apply Directly through Our Website
When you find a suitable opening like Client Services Director at Adclaro, make sure to apply directly through our website. It gives you an edge and shows you're keen to join our team. Plus, who doesn’t love a direct application? It’s easier than navigating through job boards!
We think you need these skills to ace Client Services Director in England
Some tips for your application 🫡
Show Off Your Projects:In the world of data science, your projects can speak volumes about your skills. Make sure to showcase a few key projects in your CV or portfolio, especially those that highlight your ability to work with data sets, build models, or use relevant tools like Python, R, or SQL. Don’t forget to include links to any GitHub repositories if applicable!
Quantify Your Achievements:Employers love numbers! When drafting your CV, highlight your achievements with quantifiable results. For instance, mention how your data analysis led to a certain percentage increase in efficiency or revenue at a previous job or project. These details can really make your application pop!
Craft a Tailored Cover Letter:For a full-time role at Adclaro, your cover letter should reflect your passion for data science and your excitement about the specific projects or values of the company. Dive into why you’re a good fit, how your skills align with their needs, and any unique perspectives you can bring to the team.
Stand Out with Relevant Courses and Certifications:Although experience talks, relevant courses or certifications can be your ticket to impressing hiring managers at Adclaro. Mention any standout courses you've completed that equipped you with essential skills, such as machine learning certifications or data visualisation courses. This shows your commitment to continuously developing your skills in the field!
How to prepare for a job interview at Adclaro
✨Brush Up on Your Statistics
For a data science role, we need to seriously sharpen our statistics skills. Get ready to tackle technical questions on probability distributions, hypothesis testing, and regression analysis. These are often the bread and butter of data science interviews, so don't just skim over them!
✨Showcase Your Projects
Prepare a killer portfolio showcasing your data science projects. We should include details about the datasets used, the tools and techniques applied, and the impact of your findings. If we can walk them through a particularly challenging project or a cool visualisation that had real-world implications, it’ll really make us stand out!
✨Get Comfortable with Python and R
Most data science positions require us to be proficient in programming languages like Python and R. We should practice common libraries like pandas, NumPy, and scikit-learn, and be ready for live coding exercises or algorithm questions. Showing off our coding chops can really impress the interviewers at Adclaro!
✨Prepare for Case Studies
Expect to encounter real-world case studies during the interview. We might be asked how we’d approach a data problem or analyse a dataset to extract insights. It's essential to think out loud and demonstrate our problem-solving process so that the interviewer can see our logical thinking in action.
