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For Companies At a Glance
- Tasks: Be the go-to expert for our IFS ERP system and support users daily.
- Company: Join Abzena, a leader in biologics and bioconjugates, dedicated to quality and innovation.
- Benefits: Enjoy a full-time role with opportunities for growth and development in a dynamic environment.
- Other info: Be part of a team that values ethical standards and effective communication.
- Why this job: Make a real impact by ensuring vital medicines reach patients quickly and safely.
- Qualifications: 3 years in a similar role and 2 years with IFS ERP system required.
The predicted salary is between 36000 - 60000 £ per year.
ERP Systems Administrator (IFS)
Abzena, Babraham Hall, Babraham, Cambridge CB22 3AT, UK
Full-Time
Overview
With extensive experience in developing biologics and bioconjugates, we offer a seamless service delivered by fully integrated teams, from early discovery to commercial manufacturing.
Forward-thinking and committed, we find the best solution and use the right technologies to design, develop and manufacture your products to ensure we get vital medicines to patients quickly and safely.
We are dedicated to quality excellence. We are driven to get better treatments to market, efficiently and responsibly by reducing timelines and delivering the highest quality products and services.
We are Abzena. More than a CDMO, we are a responsible and dedicated partner that takes care of your products from concept to patient.
Responsibilities
- Serves as primary Subject Matter Expert (SME) for the IFS ERP system
- Works closely with vendors, contractors and the development teams to resolve certain issues that cannot be resolved in-house
- Establishes and maintain effective working relationships with end users and suppliers
- Maintains security administration of ERP system and ensures users have proper access levels to the appropriate functionality
- Develops and maintains a knowledge base of best practices for end users
- Authors and maintains the user manual for staff
- Ensures strict adherence to software licensing rules and maintains careful records
- Responds promptly to end user and management needs and meets all SLAs
- Talks staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues
- Analyzes software application issues and determines effective course of action to improve operational functionality
- Participates in after-hours support during evenings and weekends as needed
- Leads the evaluation, testing, and implementation of new modules and upgraded software
- Interfaces with the software vendors for any application bug resolution or application maintenance issues
- Participates in disaster recovery planning and testing
- Tests and evaluates new product features from the supplier
- Participates in routine meetings related to the ERP system and core IT Operational systems
- Proactively anticipates issues and makes recommendations
- Carries out any other duties that are reasonably requested
- Operates to the highest ethical and moral standards
- Complies with Abzena’s policies and procedures
- Communicates effectively with clients, supervisors, colleagues and staff
- Participates effectively as a team player in all aspects of Abzena’s business
- Adheres to quality standards set by regulations and Abzena policies, procedures, and mission
- Performs other duties as assigned
Qualifications
- At least three (3) years of experience in a similar role
- At least two (2) years of experience using the ERP system from IFS
- Proven ability to provide strong initiatives, establish personal goals, and take responsibility for meeting them within defined timelines
- Proven ability to function in a dynamic environment subject to spontaneous changes in schedules and priorities
- Experience in customer service
- Working knowledge of GCP, cGMP and/or ICH guidelines
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ERP Systems Administrator (IFS) employer: ADC Directory
Contact Detail:
ADC Directory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ERP Systems Administrator (IFS)
✨Tip Number 1
Familiarise yourself with the IFS ERP system. Since you'll be the Subject Matter Expert, having a deep understanding of its functionalities and common issues will set you apart from other candidates.
✨Tip Number 2
Network with current or former employees of Abzena. They can provide insights into the company culture and specific challenges faced in the role, which can help you tailor your approach during interviews.
✨Tip Number 3
Stay updated on best practices in ERP systems management. Being able to discuss recent trends or innovations in ERP technology during your interview will demonstrate your commitment to continuous improvement.
✨Tip Number 4
Prepare to discuss your experience in customer service. Since the role involves interacting with end users and resolving issues, showcasing your ability to communicate effectively and handle queries will be crucial.
We think you need these skills to ace ERP Systems Administrator (IFS)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially your time working with ERP systems, particularly IFS. Use specific examples to demonstrate your skills and achievements in similar roles.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also shows your enthusiasm for the role at Abzena. Mention how your values align with their commitment to quality excellence and patient care.
Highlight Technical Skills: In your application, emphasise your technical skills related to ERP systems, including any experience with software testing, user training, and troubleshooting. This will show you are well-prepared for the responsibilities of the role.
Showcase Soft Skills: Don't forget to mention your soft skills, such as communication and teamwork. Abzena values effective communication and collaboration, so provide examples of how you've successfully worked with teams or resolved issues in the past.
How to prepare for a job interview at ADC Directory
✨Know Your ERP Systems
Make sure you have a solid understanding of the IFS ERP system. Be prepared to discuss your previous experiences with ERP systems, particularly IFS, and how you've resolved issues or improved functionality in past roles.
✨Demonstrate Problem-Solving Skills
Since the role involves troubleshooting and resolving issues, be ready to share specific examples of challenges you've faced in previous positions and how you approached solving them. Highlight your analytical skills and ability to think on your feet.
✨Showcase Your Communication Skills
Effective communication is key in this role. Prepare to discuss how you've successfully communicated with end users, vendors, and team members in the past. Consider sharing examples where your communication made a significant impact on project outcomes.
✨Understand Compliance and Quality Standards
Familiarise yourself with GCP, cGMP, and ICH guidelines as they relate to the role. Be ready to discuss how you have adhered to quality standards in your previous work and how you would ensure compliance in this position.