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- Tasks: Provide technical support and expertise to airports across the UK and Ireland.
- Company: Join ADB Safegate, a global leader in smart airport solutions.
- Benefits: Attractive salary, fringe benefits, and full product training in Brussels.
- Why this job: Make a tangible impact in a fast-paced environment with innovative technology.
- Qualifications: Electrical engineering background and problem-solving mindset required.
- Other info: Exciting travel opportunities and supportive team culture await you.
The predicted salary is between 36000 - 60000 £ per year.
ADB Safegate is a global leader in smart solutions that enable airports to manage more aircraft, safely and efficiently. We deliver innovative technology in airport lighting, gate automation, and traffic control systems, offering exciting opportunities in an international environment.
We are seeking a talented and enthusiastic Technical Service Engineer to join our team. In this role, you will provide technical expertise to airports across the UK and Ireland, performing interventions in a variety of challenging scenarios. You will deliver preventive maintenance, repairs, and troubleshooting for a wide range of airfield and gate products, both onsite and remotely.
Key Responsibilities- Deliver technical support and expertise at airports across the UK & Ireland.
- Perform preventive maintenance, repairs, and troubleshooting of airfield and gate products.
- Provide remote support through VPN services as needed.
- Act as a key player in airport projects, including test and commissioning activities for installations and Service Level Agreements (SLAs).
- Work closely with internal departments, reporting on field experiences.
- Perform problem‑solving and root cause analysis for hardware and software systems.
- Handle support matters for advanced airport solutions, including ILCMS, ALCMS, and Apron management systems.
- Provide first‑line support to customers and commission 1st party products onsite and remotely.
- Participate in stand‑by duties as required (with extra pay).
- Travel as needed within the UK and Ireland.
- Electrical engineering background and experience.
- Minimum 1–2 years of relevant experience, or demonstrable skills if less experienced.
- Understanding of electrical systems, commissioning tools, and troubleshooting procedures.
- Knowledge of UK Health and Safety rules and regulations (CSCS Qualification).
- Proficiency in English.
- Good knowledge of MS Office packages.
- Awareness of aviation rules and regulations (e.g., ICAO).
- Knowledge of networking systems.
- Knowledge of cybersecurity protocols.
- Experience with collaboration software (e.g., Jira, Confluence, SharePoint, SAP, MS Teams, Office 365).
- Proactive, hands‑on approach.
- Strong communication skills and ability to work well in a team.
- Good time management and task prioritization.
- Problem‑solving mindset and a drive for achieving the best results.
Your primary terrain of work’s is the wider UK and Ireland area. You will be required to travel for work if needed, depending on the Service activities you are assigned to. Due to the nature of the business, you will occasionally participate in stand‑by duties, for which you are eligible for extra pay.
What We Offer- Exciting, fast‑paced environment with tangible impact.
- Attractive salary package with fringe benefits.
- Full product training via our in‑house Airfield Training Academy in Brussels, Belgium.
- Supportive and innovative team culture.
If you want to join a global business and enjoy being a team player who’s driven and passionate, then this is your opportunity to come on board by applying!
Technical Service Engineer employer: ADB Safegate
Contact Detail:
ADB Safegate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Service Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees at ADB Safegate on LinkedIn or through industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Show off your skills! Prepare for technical interviews by brushing up on your electrical engineering knowledge and troubleshooting techniques. Be ready to discuss real-life scenarios where you've solved problems.
✨Tip Number 3
Be proactive! If you see an opportunity to demonstrate your expertise, whether through a project or a presentation, take it. This shows your enthusiasm and commitment to the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us.
We think you need these skills to ace Technical Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Technical Service Engineer role. We want to see how your background in electrical engineering and troubleshooting aligns with what we do at ADB Safegate.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Tell us why you’re passionate about airport technology and how you can contribute to our team.
Showcase Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've successfully solved technical issues. We love seeing a proactive, hands-on approach, so let us know how you tackle challenges!
Apply Through Our Website: We encourage you to apply directly through our careers page. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ADB Safegate
✨Know Your Tech Inside Out
Make sure you brush up on your electrical engineering knowledge and any relevant technical skills. Be prepared to discuss specific tools and troubleshooting procedures you've used in the past, as well as any experience with airfield and gate products.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share examples of how you've tackled complex issues in previous roles. Highlight your problem-solving mindset and provide concrete instances where you performed root cause analysis or resolved technical challenges.
✨Familiarise Yourself with Aviation Regulations
Since ADB Safegate operates within the aviation sector, having a basic understanding of UK aviation rules and regulations will set you apart. If you have knowledge of ICAO standards or cybersecurity protocols, make sure to mention it!
✨Demonstrate Team Spirit
ADB Safegate values collaboration, so be prepared to discuss how you've worked effectively in teams. Share experiences where you communicated well with colleagues or contributed to group projects, especially in high-pressure situations.