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- Tasks: Provide technical support and expertise to airports across the UK and Ireland.
- Company: ADB Safegate, a global leader in smart airport solutions.
- Benefits: Attractive salary, fringe benefits, and full product training in Brussels.
- Why this job: Join a fast-paced environment and make a tangible impact in aviation.
- Qualifications: Electrical engineering background with 1-2 years of relevant experience.
- Other info: Supportive team culture with opportunities for travel and career growth.
The predicted salary is between 36000 - 60000 £ per year.
ADB Safegate is a global leader in smart solutions that enable airports to manage more aircraft, safely and efficiently. We deliver innovative technology in airport lighting, gate automation, and traffic control systems, offering exciting opportunities in an international environment.
We are seeking a talented and enthusiastic Technical Service Engineer to join our team. In this role, you will provide technical expertise to airports across the UK and Ireland, performing interventions in a variety of challenging scenarios. You will deliver preventive maintenance, repairs, and troubleshooting for a wide range of airfield and gate products, both onsite and remotely.
Key Responsibilities- Deliver technical support and expertise at airports across the UK & Ireland.
- Perform preventive maintenance, repairs, and troubleshooting of airfield and gate products.
- Provide remote support through VPN services as needed.
- Act as a key player in airport projects, including test and commissioning activities for installations and Service Level Agreements (SLAs).
- Work closely with internal departments, reporting on field experiences.
- Perform problem‑solving and root cause analysis for hardware and software systems.
- Handle support matters for advanced airport solutions, including ILCMS, ALCMS, and Apron management systems.
- Provide first‑line support to customers and commission 1st party products onsite and remotely.
- Participate in stand‑by duties as required (with extra pay).
- Travel as needed within the UK and Ireland.
- Electrical engineering background and experience.
- Minimum 1–2 years of relevant experience, or demonstrable skills if less experienced.
- Understanding of electrical systems, commissioning tools, and troubleshooting procedures.
- Knowledge of UK Health and Safety rules and regulations (CSCS Qualification).
- Proficiency in English.
- Good knowledge of MS Office packages.
- Awareness of aviation rules and regulations (e.g., ICAO).
- Knowledge of networking systems.
- Knowledge of cybersecurity protocols.
- Experience with collaboration software (e.g., Jira, Confluence, SharePoint, SAP, MS Teams, Office 365).
- Proactive, hands‑on approach.
- Strong communication skills and ability to work well in a team.
- Good time management and task prioritization.
- Problem‑solving mindset and a drive for achieving the best results.
Your primary terrain of work’s is the wider UK and Ireland area. You will be required to travel for work if needed, depending on the Service activities you are assigned to. Due to the nature of the business, you will occasionally participate in stand‑by duties, for which you are eligible for extra pay.
What We Offer- Exciting, fast‑paced environment with tangible impact.
- Attractive salary package with fringe benefits.
- Full product training via our in‑house Airfield Training Academy in Brussels, Belgium.
- Supportive and innovative team culture.
If you want to join a global business and enjoy being a team player who’s driven and passionate, then this is your opportunity to come on board by applying!
What to learn more about working at ADB SAFEGATE then check out our Career's website.
Technical Service Engineer in London employer: ADB Safegate
Contact Detail:
ADB Safegate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Service Engineer in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at ADB Safegate on LinkedIn. Ask them about their experiences and any tips they might have for landing the Technical Service Engineer role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can talk confidently about electrical systems, troubleshooting procedures, and any relevant projects you've worked on. We want to see your problem-solving mindset in action!
✨Tip Number 3
Show off your soft skills! Communication and teamwork are key in this role. Think of examples where you've successfully collaborated with others or resolved conflicts. We love candidates who can work well in a team environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our innovative team at ADB Safegate.
We think you need these skills to ace Technical Service Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Technical Service Engineer role. We want to see how your background in electrical engineering and troubleshooting aligns with what we do at ADB Safegate.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re a great fit for our team. Don’t forget to mention any specific experiences that relate to airport technology or maintenance.
Showcase Your Problem-Solving Skills: In your application, highlight examples where you've successfully tackled technical challenges. We love candidates who can demonstrate a proactive, hands-on approach to problem-solving, especially in high-pressure environments like airports.
Apply Through Our Website: We encourage you to apply directly through our careers website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our innovative team at ADB Safegate!
How to prepare for a job interview at ADB Safegate
✨Know Your Tech
Make sure you brush up on your knowledge of electrical systems and troubleshooting procedures. Familiarise yourself with the specific airfield and gate products mentioned in the job description, as well as any relevant software tools like Jira or Confluence. This will show that you're not just a candidate, but someone who understands the technical landscape.
✨Showcase Problem-Solving Skills
Prepare to discuss specific examples where you've successfully solved technical issues in the past. Think about times when you performed preventive maintenance or troubleshooting. Being able to articulate your problem-solving mindset will demonstrate your fit for the role and your proactive approach.
✨Understand the Industry
Familiarise yourself with UK Health and Safety regulations and any aviation rules that might be relevant. Showing that you have a grasp of these regulations will not only impress your interviewers but also highlight your commitment to safety and compliance in a technical environment.
✨Communicate Effectively
Since this role involves working closely with various teams and providing support to customers, practice your communication skills. Be ready to explain complex technical concepts in simple terms. Good communication can set you apart, especially in a team-oriented culture like ADB Safegate's.