Project and Sales Coordinator in London

With over 1,400 employees and over 2,700 airports in over 175 countries, ADB SAFEGATE is dedicated to making air travel safe, efficient, and environmentally friendly. With our innovative Airside 4.0® solutions, we help turn airports into smart airports, with the ultimate goal of enhancing the passenger experience.

We are looking for talented and enthusiastic people with the passion to support our vision and help to change the future of aviation. We are now offering a fascinating position as a Projects & Sales Coordinator to join our team.

We are looking for a Projects & Sales Coordinator with strong drive to serve our client base of airports across the UK & Ireland region. The Projects & Sales Coordinator will support the coordinating efforts of team members and third-party contractors or consultants to deliver projects according to plan. They will be an integral part of our team by being a great communicator, working effectively with others, and meeting scheduled task completion dates.

You will make an impact by:

• Working with cross-functional teams to facilitate project execution and manage customer deliverables.
• Collaborating between customers, operations, supply chain, and engineering to develop an overall project plan that best supports our customer expectations.
• Identifying issues that may affect the planned results and making recommendations for resolution.
• Serving as a supporting customer point of contact during post-contract award through to delivery.

This includes answering questions and providing updates on delivery, and product questions while building strong working relationships for future business growth.

We offer you a dynamic and inspiring role representing a global & industry leading company. As a Projects & Sales Coordinator, you plan and support the deployment of solutions & services that make a lasting contribution to airport performance. In this position, your contacts will include customers, end airports, sub-contractors, suppliers, and internal teams.

As a Projects & Sales Coordinator you shall be a stakeholder within our team handling projects and service work. You participate from the start, together with project managers, in the initial handover meetings to gain an understanding of the projects, their scope and requirements. The role will involve inputting required hardware orders, consulting with the supply chain, and following the progress of assigned project orders within our ERP systems; as well as supporting the administrative requirements of the department.

We believe you hold knowledge or willingness to learn project and business administration. Alternatively, you have obtained equivalent working experience. If you have knowledge of project financial forecasting & reporting it is an advantage, although additional training will be offered.

• Maintaining customer records and coordinating required documents, submittals, past dues, and delivery schedules.
• Maintain active security clearances as required.
• Support the sales team in the pre-sales stage through supporting management of client portals / submittal documentation.
• Define and manage your own deadlines commitments.
• Operate CRM systems; Database software; Internet software; Order Processing systems (SAP) and Microsoft office suite.
• Manage the document control within internal UK SharePoint site.
• Responsible for coordinating the efforts of team members and 3rd party contractors to deliver projects according to plan.
• Handle and manage customer claims.
• Support the HSE requirements of the UK Branch (toolbox talk, training matrix, site paperwork, and renewals of accreditations).
• Engage with wider business functional team members (i.e. finance, service techs, supply chain, contractors, and system engineering) to obtain data for weekly internal compliance monitoring.
• Support updating project and sales templates / presentation materials within our internal SharePoint site.
• Develop and maintain project performance database that tracks overall progress and achievement of milestones.
• Assign and monitor resources effectively to boost project efficiency and maximize deliverables output.

• Ability to communicate results, issues status effectively (written and verbal).
• Ability to work effectively across teams and with external partners.
• Preferred experience in a customer facing role.
• Good knowledge of MS Office packages.
• Knowledge of UK safety rules and regulations.
• English proficiency is necessary.
• Ability to interpret common product information such as equipment datasheets.
• Ability to work on multiple tasks and initiatives of moderate complexity.

Your primary location will be based from our Langley, Slough UK Office with mixed with a balance of remote working. Some travel and overnight stays may be required for site meetings. Some overseas travel as required to our HQ located within Brussels, Belgium for internal trainings.

We offer an exciting, fast-paced working environment, where you can make a tangible impact and hone your skills. Of course, this is accompanied by an attractive salary package with fringe benefits and an amazing team of colleagues!

ADB SAFEGATE is an equal opportunity employer. ADB SAFEGATE does not discriminate against any employee or applicant for employment because of characteristics protected by law, including but not limited to, race, color, age, creed, religion, national origin, ancestry, sex, sexual orientation, marital status, veteran status, or disability. If you need assistance or reasonable accommodation in completing this application or during the interview, please contact our Human Resources Department.