Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage technical escalations and ensure service reliability in cloud infrastructure.
- Company: Dynamic tech solutions provider focused on innovation and customer satisfaction.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Join a fast-paced environment and make a real impact on customer success.
- Qualifications: Over five years of experience in cloud support and strong communication skills.
- Other info: Collaborate with diverse teams to implement long-term solutions.
The predicted salary is between 43200 - 72000 £ per year.
A tech solutions provider is seeking a highly skilled Senior Cloud Support Engineer with over five years of experience in cloud infrastructure support. You will manage technical escalations and ensure service reliability. The role includes troubleshooting, customer interaction, and collaboration across teams to implement long-term solutions. Ideal candidates possess strong communication skills and a solid foundation in network design and Linux systems, with a customer-centric mindset. Join us to make an impact in a fast-paced environment.
Senior Cloud Support Engineer - Customer-Facing, On-Call in London employer: ADARA
Contact Detail:
ADARA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Cloud Support Engineer - Customer-Facing, On-Call in London
✨Tip Number 1
Network, network, network! Reach out to your connections in the tech industry and let them know you're on the hunt for a Senior Cloud Support Engineer role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those technical interviews by brushing up on your cloud infrastructure knowledge and troubleshooting skills. We recommend setting up mock interviews with friends or using online platforms to practice your responses to common technical questions.
✨Tip Number 3
Showcase your customer-centric mindset during interviews. Share specific examples of how you've handled customer interactions and escalations in the past. This will demonstrate that you understand the importance of service reliability and communication.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Cloud Support Engineer - Customer-Facing, On-Call in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in cloud infrastructure support and any relevant technical skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your customer-centric mindset can make a difference at StudySmarter. Keep it engaging and personal.
Show Off Your Communication Skills: Since this role involves customer interaction, we’d love to see examples of how you’ve effectively communicated complex technical issues in the past. Highlight any experiences where you’ve collaborated across teams to solve problems.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at ADARA
✨Know Your Cloud Stuff
Make sure you brush up on your cloud infrastructure knowledge. Be ready to discuss specific technologies you've worked with, and prepare to explain how you've tackled technical escalations in the past. This will show that you’re not just familiar with the concepts but have real-world experience.
✨Show Off Your Communication Skills
Since this role involves customer interaction, practice articulating complex technical issues in a way that's easy for non-techies to understand. Think of examples where you’ve successfully communicated with customers or collaborated with teams to solve problems.
✨Prepare for Troubleshooting Scenarios
Expect to face some troubleshooting scenarios during the interview. Brush up on your problem-solving skills and be ready to walk through your thought process. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Emphasise Your Customer-Centric Mindset
Demonstrate your commitment to customer satisfaction by sharing stories where you went above and beyond to help a client. Highlight how you balance technical solutions with customer needs, showing that you understand the importance of service reliability.
