Supply Chain Coordinator in London

Want to be part of a team transforming healthcare? Adaptix are looking for an enthusiastic Supply Chain Coordinator to join our Operations team. Reporting to the Order Fulfilment Operations Manager, you will play a crucial role in coordinating our domestic and international supply chain operations, supporting relationships with customers, distributors, contract manufacturers and critical suppliers.

This position suits someone with solid administrative experience ready to take on more complex supply chain responsibilities. Full training on ISO 13485 quality standards and medical device requirements will be provided.

The Company: Medical imaging helps patients by enabling early and accurate diagnosis. However, 2D X-rays can be inconclusive as they give a fundamentally limited view of our 3D bodies. 3D images are possible with CT scanners but these are much more expensive, give a high dose of radiation and moving a critically ill patient to a scanner can be labour-intensive and risky. At Adaptix we are helping make 3D imaging more accessible to the people who need it by producing mobile, low dose systems that can be brought to patients and deliver imaging at point-of-care.

Candidate Profile: As our ideal candidate, you have a minimum qualification of an HND in a technical subject, or equivalent experience.

• Coordinate order fulfilment processes from receipt to delivery maintaining regular communication with customers, distributors and internal stakeholders on order status.
• Manage shipping documentation for domestic and international logistics, resolving shipping queries, liaising with 3PL providers and international importers providers.
• Communicate and track production schedules with contract manufacturers, monitoring inventory levels, replenishment requirements, including product material acceptance/transfer, and communicate updates to S&OP group.
• Coordinate with critical suppliers on delivery schedules and documentation requirements.
• Support Product Engineering and service teams with BOM updates and documentation filing, including but not limited to BOM Updates, ECN's, process return authorizations (RMAs) and coordinate reverse logistics.
• Utilising business systems to manage and communicate as per QMS requirements; customer records, critical supplier records, sales records, logistics records and product specific quality assurance records following up on required actions.
• Analyse basic supply chain data to identify trends or issues.
• Communicate with site specific facilities/health and safety service providers/suppliers and internal stakeholders to maintain the efficient running of the site, including managing documentation, utilising business systems, and ensuring legal compliance.

• Excellent analytical, organisational and problem-solving skills.
• Ability to work at a high pace, be proactive, and take responsibility to work independently to complete actions.
• Excellent written and verbal communicator with the skills to build relationships, influence and negotiate.
• Commercial acumen with an understanding of the business needs of Adaptix and suppliers.
• Analytical, with strong, data-led decision making.

• Supply chain, logistics, or administrative experience in a professional environment.
• Good understanding of Excel and experience with data management.
• Experience of shipping/logistics processes and documentation, including knowledge of export documentation and international shipping.
• Working knowledge of ERP systems.
• Experience of working with contract manufacturers or external suppliers.
• Familiarity with ISO quality standards (desirable).
• Understanding of BOMs and engineering documentation (desirable).
• Customer service experience in B2B environment (desirable).
• Experience working in regulated or manufacturing environment preferred, ideally within a medical device or related industry.

This is a permanent full-time role based at our Operations facility in Edinburgh. Compensation is competitive and commensurate with experience. Please note the closing date, however, should we find a suitable candidate before this date, the position may be filled earlier. Please note that we are unable to provide sponsorship for visa applications for this role. If you feel that you would excel in this role we would be delighted to hear from you!