Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client relationships and lead project delivery in a dynamic fintech environment.
- Company: Join Adaptive, a leading financial consulting firm with a global presence.
- Benefits: Enjoy 25 days holiday, health benefits, gym subsidy, and a pension plan.
- Why this job: Be the face of innovation in fintech and make a real impact on client success.
- Qualifications: Experience in consultancy, capital markets, and strong communication skills required.
- Other info: Diverse and inclusive culture with excellent career growth opportunities.
The predicted salary is between 43200 - 72000 £ per year.
About Adaptive
Adaptive is a financial consulting firm that partners with capital, commodity and digital market participants. We build complex front-office technology solutions using proven accelerators to create long-term competitive advantage for our clients, including leading investment banks, fintech and capital market service providers across London, New York, Barcelona, Manila and Montreal.
We are looking for a Senior Engagement Manager to join our London team and serve as the senior delivery face of Adaptive to our clients, managing long-term relationships and ensuring alignment between client goals and our services.
Your Profile
- Strategic thinker with strong communication skills.
- Relationship builder who works well both with team and clients.
- Problem-solver and team player.
- Proven experience in consultancy, capital markets and bespoke software development.
Key Responsibilities
- Act as the senior delivery face, managing long-term client relationships and ensuring alignment with client goals.
- Build strong relationships with key stakeholders and serve as escalation point for any issues.
- Lead commercial, contractual and renewal discussions, coordinating with sales as appropriate.
- Engagement Management: Accountable for a portfolio of engagements of varying size and complexity. Provide necessary leadership, management and support for successful delivery and team welfare. Oversee delivery of projects, manage people, schedule, budget and risks when a Programme or Project Manager is allocated. Act as escalation point for project issues. When a Delivery Lead is allocated, manage delivery and governance, including planning, estimating, RAIDs, audit trail and meeting structures. Manage resource and financial details: forecasts, timesheets, expenses, invoicing and spend vs budget. Serve as client escalation contact and participate in regular client reviews. When no Delivery Lead is allocated, lead the Adaptive resources stationed on the engagement, ensuring vision, communication, morale, culture and social events are maintained.
- People Management: Work with Delivery Leads and Head of Delivery to manage local resourcing of PMs and Delivery Leads. Identify gaps and recruit new hires in collaboration with Head of Delivery, Local Director and HR. Support welfare of local practice members, monitor concerns and manage resolution. Contribute to performance management, recognise performance and develop remediation plans where necessary. Mentor team members on the Career Progression Framework and support compensation reviews.
- Sales and Marketing Input: Prepare and maintain pre-sales materials; attend sales meetings and client calls to demonstrate expertise. Participate in proposal and estimation processes; write/review Statements of Work (SOWs) and Master Service Agreements (MSAs). Engage with the tech community as an expert, present at conferences, contribute to online communities, coordinate blog, white papers and brown-bag sessions.
- Implementation of strategic changes: collaborate with relevant groups, build consensus, own roll-out and change management, monitor adoption and remediate issues.
Benefits
- 25 days holiday
- Family medical and dental
- Life insurance and long-term disability insurance
- Gym subsidy
- Pension with 5% match
- Season ticket loan
- Cycle scheme
Interview Process
- Chat with recruiter
- Zoom chat with two Engagement Managers for detailed questions on knowledge and experience
- Face-to-face interview (office or Zoom) for deeper assessment
Diversity and Inclusion
Adaptive values diversity and inclusion. We welcome colleagues who are respectful, collaborative and passionate, and who possess the skills needed to succeed in this role.
Engagement Manager - FINTECH/London employer: Adaptive
Contact Detail:
Adaptive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Manager - FINTECH/London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fintech space. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Adaptive and understand their values and services. Think about how your experience aligns with their needs, especially in managing client relationships and delivering projects. Practice common interview questions and have your own ready to show your interest.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of challenges you've faced in previous roles and how you tackled them. This will demonstrate your strategic thinking and ability to manage complex situations, which is key for an Engagement Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Adaptive and are willing to take that extra step. Let’s get you that dream job!
We think you need these skills to ace Engagement Manager - FINTECH/London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Engagement Manager. Highlight your experience in consultancy, capital markets, and software development. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your strategic thinking and relationship-building skills. Tell us why you’re the perfect fit for Adaptive and how you can help us achieve our goals.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you’ve tackled challenges head-on. We love problem-solvers, so share those stories that demonstrate your ability to manage complex situations!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you into our system quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Adaptive
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Adaptive's business model and the fintech landscape. Brush up on your knowledge of capital markets and bespoke software development, as these are key areas for the role. This will help you answer questions confidently and show that you're genuinely interested in the company.
✨Showcase Your Relationship-Building Skills
As an Engagement Manager, building strong relationships is crucial. Prepare examples from your past experiences where you've successfully managed client relationships or resolved conflicts. Highlight your communication skills and how you've aligned client goals with service delivery.
✨Be Ready for Problem-Solving Scenarios
Expect to be asked about challenges you've faced in previous roles. Think of specific instances where you identified a problem, developed a solution, and implemented it effectively. This will demonstrate your strategic thinking and problem-solving abilities, which are essential for this position.
✨Engage with the Interviewers
During the Zoom chat and face-to-face interviews, don't just answer questions—engage with your interviewers. Ask insightful questions about their experiences at Adaptive, the team culture, and how they measure success in the role. This shows your enthusiasm and helps you assess if the company is the right fit for you.
