At a Glance
- Tasks: Guide customers through their flooring journey and provide expert advice.
- Company: Established flooring company known for exceptional customer service.
- Benefits: Flexible working hours, competitive pay, and a supportive team environment.
- Other info: 9-month maternity cover with opportunities for career growth.
- Why this job: Make a real impact in a growing company while helping customers transform their spaces.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
Location: Glasgow (On-Site)
About the Business
Our client, a well-established, specialist flooring company based in Glasgow, is recruiting for a Sales Specialist, this is a maternity cover role. The business has built an outstanding reputation for delivering high-quality LVT, wood, carpet and laminate flooring solutions to residential customers. They are known for their exceptional customer service, expert product knowledge and hands-on approach. They are a growing and ambitious company with a loyal client base and strong local presence. This opportunity will be to cover a high-performing team member, so we are looking for someone who can step in, make an impact and continue delivering the excellent service their customers expect and are accustomed to. The duration will be for 9 months and we are looking at flexibility in terms of both full-time and part-time arrangements.
The Role
As a Sales Specialist, you will be the face of the business, guiding customers through their flooring journey from initial enquiry to installation. You will:
- Engage with customers in-store, over the phone and via email to understand their needs
- Provide expert advice on LVT, wood, carpet and laminate flooring solutions
- Conduct home visits to measure spaces and provide tailored recommendations
- Manage the full sales process, ensuring a seamless and positive customer experience
Sales Specialist - Flooring (Maternity Cover) employer: Adaptive Careers
Our client is an excellent employer, offering a supportive and dynamic work environment in Glasgow where employees can thrive. With a strong focus on employee growth and development, the company provides opportunities for training and advancement while maintaining a culture of teamwork and exceptional customer service. The flexibility in working arrangements for this maternity cover role further enhances the appeal, making it an ideal place for those seeking meaningful and rewarding employment in the flooring industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Specialist - Flooring (Maternity Cover)
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll be engaging with customers directly, so make sure you can confidently explain how you can enhance their flooring experience. Role-play with a friend or in front of a mirror to nail it.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to flooring. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Sales Specialist - Flooring (Maternity Cover)
Some tips for your application 🫡
Show Your Passion for Flooring:When writing your application, let your enthusiasm for flooring shine through! We want to see that you’re not just looking for any job, but that you genuinely care about helping customers find the perfect flooring solutions.
Tailor Your Experience:Make sure to highlight any relevant experience you have in sales or customer service. We love seeing how your past roles can translate into this position, so don’t be shy about showcasing your skills!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Adaptive Careers
✨Know Your Products Inside Out
Make sure you’re well-versed in the different types of flooring solutions the company offers, like LVT, wood, carpet, and laminate. Familiarise yourself with their features, benefits, and any recent trends in the flooring industry. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about guiding customers through their flooring journey, be prepared to share examples of how you've provided exceptional customer service in the past. Think of specific situations where you went above and beyond to meet a customer's needs, as this will demonstrate your ability to fit into their high-performing team.
✨Prepare for Role-Play Scenarios
You might be asked to engage in role-play during the interview to simulate customer interactions. Practice how you would approach a customer inquiry, handle objections, and close a sale. This will not only help you feel more comfortable but also showcase your sales skills effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their customer base, the team dynamics, or how they measure success in sales. This will not only give you valuable insights but also leave a positive impression on the interviewers.
