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- Tasks: Lead a dynamic team to ensure smooth operations and exceptional customer service.
- Company: Join a family-run business making mobility accessible for all.
- Benefits: Competitive salary, generous holiday, pension scheme, and life insurance.
- Other info: Exciting opportunities for personal growth in a rewarding niche market.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Management experience in the automotive industry and strong leadership skills.
The predicted salary is between 35000 - 45000 £ per year.
The Adaptations Installation Company is part of a multi-site business serving the disability and mobility sectors. We are a family-run company, whose steady expansion has been built on the excellent customer service our staff give to our customers. We operate in a very niche and rewarding industry, making independent mobility accessible to all by adapting vehicles to each customer's individual needs. With a list of over two hundred adaptations, no two days are the same!
We have an exciting opportunity for an Automotive Branch Manager for our Cardiff branch. Leading and mentoring a small team of experienced and dedicated colleagues, you will coordinate the daily smooth running of the branch and drive it to even greater success, whilst ensuring the branch is compliant with policies and procedures. The Automotive Branch Manager is fully accountable for the day-to-day operational and commercial performance of the branch. This role owns revenue delivery, P&L performance, workshop utilisation, diary control, and dealer development, ensuring the branch operates efficiently, profitably, and with a strong customer focus.
Working closely with the Service & Installation Coordinator and Workshop Manager, the Branch Manager will take full control of resources, drive sales through Motability and retail channels, strengthen car dealer relationships, and act as the primary point of contact for WAV converters and key customers. This is a hands-on leadership role, requiring commercial awareness, operational discipline, and proactive engagement with internal teams and external partners.
As our Automotive Branch Manager you will be responsible for:
- The day-to-day running of the branch, ensuring smooth, efficient operations
- Ensuring all processes support safe, compliant, and high-quality vehicle adaptation installations
- Working closely with the Workshop Manager to ensure resources, engineers, and facilities are fully utilised
- Maintaining high standards of customer service across all touchpoints
- Full ownership of branch P&L, including revenue, cost control, and profitability
- Taking control of branch revenue and ensuring budgets and targets are achieved or exceeded
- Ensuring maximum workshop utilisation through effective diary planning and job scheduling
- Leading the development and growth of car dealer relationships within the branch territory, including regular dealer partner visits to grow relationships & revenue
- Providing clear leadership and direction to branch teams
- Working collaboratively with the Workshop Manager to align operational delivery with commercial goals
- Setting clear expectations, holding people accountable, and supporting performance improvement
In order to be successful in this role you must have:
- Experience in a similar management role within the automotive industry
- Customer-focused with a professional and empathetic approach
- Strong attention to detail and commitment to quality
- Calm under pressure with a problem-solving mindset
- Strong leadership skills
- Good communicator
- Automotive industry experience
- Excellent decision-making skills
- Highly motivated and can enthuse others
- Adept planning and organising
- Integrity
Training on company internal systems will be provided to ensure a successful start in your career with the business. If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today! No agencies please.
Automotive Branch Manager in Leicester employer: Adaptations Installation Company
Contact Detail:
Adaptations Installation Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Branch Manager in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for an Automotive Branch Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since we're all about excellent customer service, think of examples from your past that showcase your commitment to quality and customer satisfaction. This will help you stand out as the perfect fit!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings at The Adaptations Installation Company. We’re looking for passionate individuals who want to make a difference in the mobility sector!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism—qualities we value highly in our team.
We think you need these skills to ace Automotive Branch Manager in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Automotive Branch Manager role. Highlight your experience in management within the automotive industry and showcase your customer-focused approach. We want to see how your skills align with our mission of providing excellent service!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the automotive industry and how you can contribute to our team. Be sure to mention your leadership style and how you plan to drive success at our Cardiff branch.
Showcase Relevant Experience: When filling out your application, don’t forget to highlight any relevant experience that demonstrates your ability to manage operations and lead a team. We love seeing examples of how you've successfully driven sales or improved customer satisfaction in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach your CV and cover letter seamlessly. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Adaptations Installation Company
✨Know Your Stuff
Make sure you brush up on your automotive industry knowledge. Understand the latest trends, technologies, and customer needs in vehicle adaptations. This will show that you're not just interested in the role but are genuinely passionate about the industry.
✨Showcase Your Leadership Skills
As an Automotive Branch Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style, how you motivate others, and how you handle challenges. Be ready to discuss specific situations where you made a positive impact.
✨Customer Focus is Key
Since this role revolves around excellent customer service, think of instances where you've gone above and beyond for customers. Be prepared to share these stories during the interview to demonstrate your commitment to customer satisfaction and how you can maintain high standards in the branch.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.