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- Tasks: Lead a dynamic team to ensure smooth operations and exceptional customer service.
- Company: Join a family-run business making mobility accessible for all.
- Benefits: Competitive salary, generous holiday, pension scheme, and life insurance.
- Other info: Exciting opportunities for personal and professional growth in a rewarding sector.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Management experience in the automotive industry and strong leadership skills.
The predicted salary is between 35000 - 45000 £ per year.
Location: Cardiff CF3 2GA
Salary: Competitive, DOE + Excellent Benefits!
Contract: Full time, Permanent
Hours of work: 9.00 am to 5.00 pm Monday to Friday
Benefits: Auto Enrol Pension Scheme, 23 days holiday plus statutory, Life Insurance, Employee Assistance Programme, on-site Parking, Holiday Purchase Scheme, Car Purchase Scheme
The Adaptations Installation Company is part of a multi-site business serving the disability and mobility sectors. We are a family-run company, whose steady expansion has been built on the excellent customer service our staff give to our customers. We operate in a very niche and rewarding industry, making independent mobility accessible to all by adapting vehicles to each customer's individual needs. With a list of over two hundred adaptations no two days are the same!
We have an exciting opportunity for an Automotive Branch Manager for our Cardiff branch, leading and mentoring a small team of experienced and dedicated colleagues. You will coordinate the daily smooth running of the branch and drive it to even greater success, whilst ensuring the branch is compliant with policies and procedures.
The Automotive Branch Manager is fully accountable for the day-to-day operational and commercial performance of the branch. This role owns revenue delivery, P&L performance, workshop utilisation, diary control, and dealer development, ensuring the branch operates efficiently, profitably, and with a strong customer focus.
Working closely with the Service & Installation Coordinator and Workshop Manager, the Branch Manager will take full control of resources, drive sales through Motability and retail channels, strengthen car dealer relationships, and act as the primary point of contact for WAV converters and key customers.
This is a hands-on leadership role, requiring commercial awareness, operational discipline, and proactive engagement with internal teams and external partners.
As our Automotive Branch Manager you will be responsible for:
- The day-to-day running of the branch, ensuring smooth, efficient operations
- Ensuring all processes support safe, compliant, and high-quality vehicle adaptation installations
- Working closely with the Workshop Manager to ensure resources, engineers, and facilities are fully utilised
- Maintaining high standards of customer service across all touchpoints
- Full ownership of branch P&L, including revenue, cost control, and profitability
- Taking control of branch revenue and ensuring budgets and targets are achieved or exceeded
- Ensuring maximum workshop utilisation through effective diary planning and job scheduling
- Leading the development and growth of car dealer relationships within the branch territory, including regular dealer partner visits to grow relationships & revenue
- Providing clear leadership and direction to branch teams
- Working collaboratively with the Workshop Manager to align operational delivery with commercial goals
- Setting clear expectations, holding people accountable, and supporting performance improvement
In order to be successful in this role you must have:
- Experience in a similar management role within the automotive industry
- Customer-focused with a professional and empathetic approach
- Strong attention to detail and commitment to quality
- Calm under pressure with a problem-solving mindset
- Strong leadership skills
- Good communicator
- Automotive industry experience
- Excellent decision-making skills
- Highly motivated and can enthuse others
- Adept planning and organising
- Integrity
Training on company internal systems will be provided to ensure a successful start in your career with the business. If you feel you have the necessary skills and experience to be successful in this role click on APPLY today! No agencies please.
Automotive Branch Manager in Gloucester employer: Adaptations Installation Company
Contact Detail:
Adaptations Installation Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Branch Manager in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for an Automotive Branch Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since we're all about excellent customer service, think of examples from your past that showcase your commitment to quality and customer satisfaction. This will help you stand out as the perfect fit!
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've successfully managed teams in the past, especially in high-pressure situations. Highlight your ability to motivate others and drive performance – that's what we love to see!
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our family-run business and making a difference in the mobility sector.
We think you need these skills to ace Automotive Branch Manager in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Automotive Branch Manager role. Highlight your relevant experience in management and the automotive industry, showcasing how you've driven success in previous positions.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the automotive sector and how your leadership style aligns with our family-run ethos. Don’t forget to mention specific achievements that demonstrate your customer-focused approach.
Showcase Your Leadership Skills: In both your CV and cover letter, emphasise your leadership skills. We want to see examples of how you've led teams, improved performance, and maintained high standards of customer service in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our Cardiff branch!
How to prepare for a job interview at Adaptations Installation Company
✨Know Your Stuff
Make sure you brush up on your automotive industry knowledge, especially around vehicle adaptations. Familiarise yourself with the company's services and how they cater to customers' needs. This will show that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Leadership Skills
As an Automotive Branch Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, tackled challenges, and improved performance. Be ready to discuss your approach to mentoring and motivating others.
✨Customer Focus is Key
Since this role revolves around excellent customer service, think of specific instances where you've gone above and beyond for customers. Highlight your empathetic approach and how it has positively impacted customer satisfaction and loyalty.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think about potential scenarios you might face as a branch manager and how you would handle them. This will help you demonstrate your calmness under pressure and strategic thinking.