At a Glance
- Tasks: Lead a team to drive growth and deliver exceptional customer experiences.
- Company: Join AIC, a company dedicated to enhancing mobility and independence.
- Benefits: Competitive salary, quarterly bonuses, generous leave, and ongoing training.
- Other info: Opportunity for career growth in a supportive and impactful environment.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in team management and strong commercial awareness required.
The predicted salary is between 40000 - 45000 £ per year.
Location: Chesterfield, S41 9QG
Salary: Competitive DOE
Contract: Full-Time | Permanent
Lead a Team. Drive Growth. Change Lives. At The Adaptation Installation Company (AIC), we believe mobility changes lives. Every vehicle adaptation we install helps someone maintain their independence, confidence and freedom. We are looking for an ambitious, commercially focused Branch Manager to lead our Chesterfield Adaptation Installation Centre. This is an exciting opportunity to take ownership of an established branch, develop a high-performing team and play a key role in growing our presence across Chesterfield. If you are an inspiring leader who enjoys building relationships, improving performance and developing new business opportunities, we would love to hear from you.
About the Role
As Branch Manager, you will have full responsibility for the operational and commercial success of the Chesterfield branch. You will lead a dedicated team, ensuring the branch operates safely, efficiently and profitably while delivering an exceptional customer experience. Working closely with your Workshop Manager and Service & Installation Coordinator, you will drive branch performance, maximise workshop productivity and strengthen relationships with dealerships, Motability partners and WAV converters. This is a hands-on leadership role that combines operational management with business development. You will spend time supporting your team, reviewing branch performance, meeting customers and regularly visiting dealer partners to identify opportunities for growth.
What You Will Be Doing
- Lead the day-to-day operation of the Glasgow branch, ensuring excellent service, efficiency and operational performance.
- Deliver branch revenue, profitability and performance targets through effective leadership and commercial decision-making.
- Maximise workshop utilisation, resource planning and productivity.
- Build and maintain strong relationships with dealerships, Motability partners and WAV converters throughout your region.
- Identify, develop and secure new business opportunities to support continued branch growth.
- Lead, coach and develop your team, creating a culture of accountability, collaboration and continuous improvement.
- Monitor branch performance, budgets and forecasts, taking action to improve results where required.
- Ensure every customer receives an outstanding experience from initial enquiry through to completed vehicle adaptation.
About You
You will be an engaging people leader with strong commercial awareness and a passion for delivering exceptional customer service. You will enjoy building relationships, developing teams and taking ownership of business performance while always looking for opportunities to improve and grow. You will ideally have:
- Experience managing or supervising a small operational team.
- Strong commercial awareness with experience managing budgets and business performance.
- Excellent leadership and people management skills.
- Experience improving operational efficiency and driving business performance.
- Confidence building relationships with customers, dealerships and external partners.
- A proactive approach to business development and identifying growth opportunities.
- Excellent communication, organisation and problem-solving skills.
- A full UK driving licence (maximum six penalty points).
- Experience within the automotive, mobility, engineering or service sectors would be advantageous, although we welcome applications from candidates with transferable operational leadership experience.
Why Join AIC
At AIC, our purpose is simple: helping people maintain their independence through innovative vehicle adaptations. As part of our growing business, you will have the opportunity to shape the success of your branch, develop your team and make a genuine difference to customers' lives every day. In return, we offer:
- Competitive salary
- Quarterly performance bonus
- 23 days annual leave plus bank holidays
- Profit Related Pay (PRP)
- Company pension scheme
- Life Insurance
- Employee Assistance Programme (EAP)
- Ongoing training and development opportunities
- A supportive business where your leadership and ideas will make a real impact
Ready to Take the Next Step
If you are looking for a leadership role where you can combine operational excellence, people management and business growth while making a meaningful difference to customers, we would love to hear from you. Apply today and help lead the future of mobility solutions with AIC.
Branch Manager in Dronfield employer: Adaptations Installation Company
At The Adaptation Installation Company, we pride ourselves on being an exceptional employer that values innovation and teamwork. Located in Chesterfield, our supportive work culture fosters personal and professional growth, offering employees the chance to make a real difference in people's lives through meaningful work. With competitive salaries, quarterly bonuses, and a commitment to employee development, we empower our team to drive growth and change lives every day.
Contact Details:
Adaptations Installation Company Recruitment Team
