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- Tasks: Lead a dynamic team to ensure smooth operations and exceptional customer service.
- Company: Join a family-run business making mobility accessible for all.
- Benefits: Competitive salary, generous holiday, pension scheme, and life insurance.
- Other info: Exciting opportunities for personal and professional growth in a rewarding sector.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Management experience in the automotive industry and strong leadership skills.
The predicted salary is between 35000 - 45000 £ per year.
The Adaptations Installation Company is part of a multi-site business serving the disability and mobility sectors. We are a family-run company, whose steady expansion has been built on the excellent customer service our staff give to our customers. We operate in a very niche and rewarding industry, making independent mobility accessible to all by adapting vehicles to each customer's individual needs. With a list of over two hundred adaptations, no two days are the same!
We have an exciting opportunity for an Automotive Branch Manager for our Cardiff branch. Leading and mentoring a small team of experienced and dedicated colleagues, you will coordinate the daily smooth running of the branch and drive it to even greater success, whilst ensuring the branch is compliant with policies and procedures.
The Automotive Branch Manager is fully accountable for the day-to-day operational and commercial performance of the branch. This role owns revenue delivery, P&L performance, workshop utilisation, diary control, and dealer development, ensuring the branch operates efficiently, profitably, and with a strong customer focus.
Working closely with the Service & Installation Coordinator and Workshop Manager, the Branch Manager will take full control of resources, drive sales through Motability and retail channels, strengthen car dealer relationships, and act as the primary point of contact for WAV converters and key customers. This is a hands-on leadership role, requiring commercial awareness, operational discipline, and proactive engagement with internal teams and external partners.
As our Automotive Branch Manager you will be responsible for:
- The day-to-day running of the branch, ensuring smooth, efficient operations
- Ensuring all processes support safe, compliant, and high-quality vehicle adaptation installations
- Working closely with the Workshop Manager to ensure resources, engineers, and facilities are fully utilised
- Maintaining high standards of customer service across all touchpoints
- Full ownership of branch P&L, including revenue, cost control, and profitability
- Taking control of branch revenue and ensuring budgets and targets are achieved or exceeded
- Ensuring maximum workshop utilisation through effective diary planning and job scheduling
- Leading the development and growth of car dealer relationships within the branch territory, including regular dealer partner visits to grow relationships & revenue
- Providing clear leadership and direction to branch teams
- Working collaboratively with the Workshop Manager to align operational delivery with commercial goals
- Setting clear expectations, holding people accountable, and supporting performance improvement
In order to be successful in this role you must have:
- Experience in a similar management role within the automotive industry
- Customer-focused with a professional and empathetic approach
- Strong attention to detail and commitment to quality
- Calm under pressure with a problem-solving mindset
- Strong leadership skills
- Good communicator
- Automotive industry experience
- Excellent decision-making skills
- Highly motivated and can enthuse others
- Adept planning and organising
- Integrity
Training on company internal systems will be provided to ensure a successful start in your career with the business. If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today! No agencies please.
Automotive Branch Manager in Crawley employer: Adaptations Installation Company
Contact Detail:
Adaptations Installation Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Branch Manager in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Branch Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research the company, understand their values, and be ready to discuss how your experience aligns with their mission of providing excellent customer service in vehicle adaptations. Show them you're not just another candidate!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you're the perfect fit for the Automotive Branch Manager role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our family-run business and making a difference in the mobility sector.
We think you need these skills to ace Automotive Branch Manager in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Automotive Branch Manager role. Highlight your relevant experience in management and the automotive industry, and don’t forget to showcase your customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific examples of how you've led teams or improved operations in previous roles.
Showcase Your Leadership Skills: As a potential Branch Manager, we want to see your leadership style. Share experiences where you’ve motivated a team or resolved conflicts. This will help us understand how you can lead our branch to success!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Adaptations Installation Company
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry, especially in relation to vehicle adaptations. Familiarise yourself with common adaptations and how they improve mobility for customers. This will show that you're not just interested in the role but also passionate about making a difference.
✨Showcase Your Leadership Skills
As an Automotive Branch Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or driven performance improvements. Highlighting your leadership style and how it aligns with the company's values will set you apart.
✨Customer Focus is Key
The company prides itself on excellent customer service, so be ready to discuss how you've put customers first in previous roles. Share specific instances where you've gone above and beyond to meet customer needs or improve their experience. This will demonstrate that you understand the importance of customer satisfaction.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the branch's operations, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.