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- Tasks: Lead a dynamic team to ensure smooth operations and exceptional customer service.
- Company: Join a family-run business making mobility accessible for all.
- Benefits: Competitive salary, generous holiday, pension scheme, and life insurance.
- Other info: Exciting opportunities for personal and professional growth in a rewarding sector.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Management experience in the automotive industry and strong leadership skills.
The predicted salary is between 35000 - 45000 £ per year.
Location: Cardiff CF3 2GA
Salary: Competitive, DOE + Excellent Benefits!
Contract: Full time, Permanent
Hours of work: 9.00 am to 5.00 pm Monday to Friday
Benefits: Auto Enrol Pension Scheme, 23 days holiday plus statutory, Life Insurance, Employee Assistance Programme, on-site Parking, Holiday Purchase Scheme, Car Purchase Scheme
The Adaptations Installation Company is part of a multi-site business serving the disability and mobility sectors. We are a family-run company, whose steady expansion has been built on the excellent customer service our staff give to our customers.
We operate in a very niche and rewarding industry, making independent mobility accessible to all by adapting vehicles to each customer's individual needs. With a list of over two hundred adaptations no two days are the same!
We have an exciting opportunity for an Automotive Branch Manager for our Cardiff branch, leading and mentoring a small team of experienced and dedicated colleagues. You will coordinate the daily smooth running of the branch and drive it to even greater success, whilst ensuring the branch is compliant with policies and procedures.
The Automotive Branch Manager is fully accountable for the day-to-day operational and commercial performance of the branch. This role owns revenue delivery, P&L performance, workshop utilisation, diary control, and dealer development, ensuring the branch operates efficiently, profitably, and with a strong customer focus.
Working closely with the Service & Installation Coordinator and Workshop Manager, the Branch Manager will take full control of resources, drive sales through Motability and retail channels, strengthen car dealer relationships, and act as the primary point of contact for WAV converters and key customers.
This is a hands-on leadership role, requiring commercial awareness, operational discipline, and proactive engagement with internal teams and external partners.
As our Automotive Branch Manager you will be responsible for:
- The day-to-day running of the branch, ensuring smooth, efficient operations
- Ensuring all processes support safe, compliant, and high-quality vehicle adaptation installations
- Working closely with the Workshop Manager to ensure resources, engineers, and facilities are fully utilised
- Maintaining high standards of customer service across all touchpoints
- Full ownership of branch P&L, including revenue, cost control, and profitability
- Taking control of branch revenue and ensuring budgets and targets are achieved or exceeded
- Ensuring maximum workshop utilisation through effective diary planning and job scheduling
- Leading the development and growth of car dealer relationships within the branch territory, including regular dealer partner visits to grow relationships & revenue
- Providing clear leadership and direction to branch teams
- Working collaboratively with the Workshop Manager to align operational delivery with commercial goals
- Setting clear expectations, holding people accountable, and supporting performance improvement
In order to be successful in this role you must have:
- Experience in a similar management role within the automotive industry
- Customer-focused with a professional and empathetic approach
- Strong attention to detail and commitment to quality
- Calm under pressure with a problem-solving mindset
- Strong leadership skills
- Good communicator
- Automotive industry experience
- Excellent decision-making skills
- Highly motivated and can enthuse others
- Adept planning and organising
- Integrity
Training on company internal systems will be provided to ensure a successful start in your career with the business.
If you feel you have the necessary skills and experience to be successful in this role click on APPLY today!
No agencies please.
Automotive Branch Manager in Cardiff employer: Adaptations Installation Company
Contact Detail:
Adaptations Installation Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Branch Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Branch Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since we're all about excellent customer service, think of examples from your past that showcase your commitment to quality and customer satisfaction. Show them you’re the perfect fit!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications after a week or so. A quick email expressing your continued interest can set you apart from other candidates and shows your enthusiasm for the role.
✨Tip Number 4
Use our website to apply directly for the Automotive Branch Manager position. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and genuinely interested in joining our team!
We think you need these skills to ace Automotive Branch Manager in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Automotive Branch Manager role. Highlight your relevant experience in management and the automotive industry, and don’t forget to showcase your customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific examples of how you've led teams or improved operations in previous roles.
Showcase Your Leadership Skills: As a hands-on leader, we want to see how you’ve successfully managed teams before. Share stories that demonstrate your leadership style and how you’ve motivated others to achieve their goals.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Adaptations Installation Company
✨Know Your Stuff
Make sure you brush up on the automotive industry, especially around vehicle adaptations. Familiarise yourself with common adaptations and how they improve mobility for customers. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or improved performance. This is crucial since the role requires strong leadership and the ability to drive a team towards success.
✨Customer Focus is Key
Be ready to discuss how you’ve prioritised customer service in previous roles. Share stories that highlight your empathetic approach and problem-solving skills when dealing with customer issues. This will resonate well with the company’s commitment to excellent customer service.
✨Plan for Success
Think about how you would manage the branch's P&L and operational efficiency. Prepare to discuss your strategies for achieving targets and improving workshop utilisation. Showing that you have a clear plan will demonstrate your commercial awareness and operational discipline.