Adaptable Recruitment are delighted to be working with a reputable professional services business based in Manchester City Centre who is looking to recruit a high calibre Credit Control Manager to join their team.
Salary and Benefits
Up to £45k DOE
Hybrid working ( 2 days in office)
Bupa/ Medicash
Life Insurance and Income protection insurance
25 days holiday + BH
Option to buy and sell holidays
Job duties and responsibilities
Lead, motivate and develop a team of four Credit Controllers, creating a high-performing and collaborative environment.
Manage team workloads, performance, KPIs and collection targets to ensure business objectives are achieved.
Oversee the end-to-end credit control and debt recovery process.
Drive cash collection performance and reduce aged debt across the firm's client portfolio.
Manage and resolve complex, sensitive and escalated debtor matters.
Set, monitor and maintain client credit limits, ensuring effective credit risk management.
Build strong relationships with senior stakeholders to support effective debtor management and cash collection.
Challenge stakeholders appropriately where action is required to improve collection outcomes.
Monitor debtor performance and identify emerging trends, risks and opportunities.
Produce and analyse management information relating to aged debt, cash collections and team performance.
Ensure compliance with firm policies, procedures and regulatory requirements relating to credit control and debt recovery.
Identify and implement process improvements to enhance efficiency, reporting and collection performance.
Support wider finance and working capital initiatives across the firm.
About you
Proven experience managing, coaching and developing a credit control team.
Strong knowledge of the end-to-end credit control and debt recovery process.
Experience managing aged debt, cash collection performance, debtor portfolios and collection KPIs.
Experience setting, monitoring and maintaining client credit limits.
Confidence working with and influencing senior stakeholders.
Strong communication and relationship management skills, with the ability to challenge constructively where appropriate.
Experience deal...
Credit Control Manager in Manchester employer: Adaptable Recruitment
Join a dynamic not-for-profit organisation near Warrington, where you will be part of a supportive and collaborative work culture that values employee growth and development. With a competitive salary, generous holiday allowance, and the flexibility of hybrid working, this role offers a unique opportunity to make a meaningful impact while enjoying a balanced work-life environment. Experience the benefits of free on-site parking and the chance to work within a team that prioritises problem-solving and engagement with the wider community.
