At a Glance
- Tasks: Manage pension administration, support advisers, and improve operational processes.
- Company: Growing financial services organisation with a supportive team culture.
- Benefits: Competitive salary, hybrid working, generous holiday, and professional development support.
- Other info: Great career growth opportunities in a regulated environment.
- Why this job: Join a dynamic team and make a real impact in the financial services sector.
- Qualifications: Experience in pensions administration and strong organisational skills.
The predicted salary is between 27000 - 32000 £ per year.
Benefits:
- Salary: £27,000 - £32,000 pa
- Generous discretionary bonus scheme
- Hybrid working pattern
- 25 days holiday plus bank holidays
- Full-time permanent position
- Supportive and collaborative team environment
- Opportunity to develop within a growing financial services business
- Funding and support towards professional qualifications
The Opportunity
We are currently recruiting for an Operational Pension Administrator to join a well-established and growing financial services organisation. This is an excellent opportunity for an individual with SIPP and/or SSAS administration experience who is looking to build their career within a professional and regulated environment. The role offers a varied workload, combining operational administration, adviser support, workflow management, complaint handling and process improvement activities. You'll play a key role in ensuring pension administration activities are completed accurately, efficiently, and in line with regulatory requirements, helping to deliver positive outcomes for both advisers and clients.
Key Responsibilities:
- Processing operational changes across pension schemes and maintaining accurate records
- Administering Terms of Business (TOB) agreements and adviser changes
- Supporting complaint handling processes, investigations and regulatory deadlines
- Managing operational workflows, work queues and shared mailboxes
- Monitoring outstanding cases and escalating risks or issues where required
- Maintaining high levels of accuracy and compliance across all activities
- Supporting quality assurance, audit and compliance processes
- Responding to adviser, client and internal stakeholder queries
- Contributing to operational improvements and continuous improvement initiatives
About You:
To be successful in this role, you'll have:
- Previous experience within pensions administration, SIPP, SSAS or financial services operations
- A strong understanding of working within a regulated environment
- Excellent organisational and administrative skills
- High attention to detail and accuracy
Operational Pension Administrator in Liverpool employer: Adaptable Recruitment
Join a dynamic not-for-profit organisation near Warrington, where you will be part of a supportive and collaborative work culture that values employee growth and development. With a competitive salary, generous holiday allowance, and the flexibility of hybrid working, this role offers a unique opportunity to make a meaningful impact while enjoying a balanced work-life environment. Experience the benefits of free on-site parking and the chance to work within a team that prioritises problem-solving and engagement with the wider community.
