Office & Operations Coordinator - Cleaning Services (social media experience required)
Liverpool | £28,000-£30,000 depending on experience | Full-time, permanent
Are you organised, confident speaking with customers and happy to get involved wherever the team needs you?Adaptable Recruitment is supporting a growing Liverpool cleaning business with the appointment of an Office & Operations Coordinator.
This is a varied role combining office administration, customer service, scheduling and business social media. You'll help keep the working day organised, support the cleaning teams and make sure customers receive a reliable, professional service.
You must hold a full UK driving licence, already have reliable access to a car for work, be available for rotating weekend shifts and be willing to assist with cleaning when needed. What you'll be doing
Responding to customer enquiries by phone, email and WhatsApp, helping with quotes, bookings and changes.
Organising cleaning schedules and keeping staff and customers updated.
Handling last-minute absences, arranging cover and resolving day-to-day issues.
Keeping customer records, booking systems and office administration up to date.
Coordinating keys, equipment and supplies, including visiting properties when required.
Creating and scheduling content for the company's social media accounts, including posts, Stories and Reels.
Occasionally joining the cleaning team to help cover staff shortages or demanding jobs.
Who we're looking for You may currently work in administration, customer service, scheduling or supervision within cleaning, hospitality, property services or another busy service business.
You'll need:
Strong customer service skills and confidence handling queries or complaints.
Good organisational skills and the ability to keep track of several tasks at once.
A practical approach to solving problems and the confidence to use your initiative.
Good IT skills and accurate administration.
Previous hands-on experience creating and managing social media content for a business, with working knowledge of Meta Business Suite.
A willingness to support colleagues with practical tasks, including cleaning.
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Office & Operations Coordinator - Cleaning Services in Liverpool employer: Adaptable Recruitment
Join a dynamic not-for-profit organisation near Warrington, where you will be part of a supportive and collaborative work culture that values employee growth and development. With a competitive salary, generous holiday allowance, and the flexibility of hybrid working, this role offers a unique opportunity to make a meaningful impact while enjoying a balanced work-life environment. Experience the benefits of free on-site parking and the chance to work within a team that prioritises problem-solving and engagement with the wider community.
